If no stars were an option I would definately give them that. Worst service possilblw. Whoever runs this place at night has terrible customer service skills. Order delivery time was 745pm. From 8-8:45pm I called the restaurant several times to find out what the delay on delivery was and the people who answered would keep saying the delivery is 5 minutes away. After several calls 6 of which were from a blocked number because they stopped answering from my number they would tell me they don't know where the delivery guy is and would hang up on me several times. The Indian guys on the phone were laughing and joking about the delivery guy not attempting to make the delivery and were rude and would not issue refund. Thankfully seamless called them and issued the refund right away. 10 dollar meal was not worth all the trouble and annoyance from the poor and unprofessional workers....
Read moreEvery time I come to this place, I feel ignored. Sometimes, I will come inside, and the staff will see me. Now granted, they are busy, and I give them time to get their stuff handled. A second customer will come in, and one of the crew members will say, “ok, who’s next?” Mind you, I’m right there!! The person who came in behind me, will cut me, and they get served! Completely cut me off! Mind you, I’ll most likely be the one spending MORE MONEY. The business will take less than $5 dollars, over my $15-$20 dollars. I HATE coming to this store, and I wish they changed up the staff here. They don’t wear gloves when handling food, and they take forever to fry some chicken and French fries!! This place really needs to get...
Read moreThis place has terrible customer service; the employees do not use gloves or wash their hands even though there is a sign posted claiming they do; the food is cooked in a very dangerous manner (chicken with blood in it), and when you go back to the store and show them the bloody chicken, they will not rectify the problem. The Health Dept should pay closer attention to this establishment before they kill someone via food poisoning. I'm filing a formal complaint with NYC Health Dept and I encourage all other people with a similar issue to...
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