Dunkin' — Restaurant in New York

Got my friend’s entire order wrong but we didn’t want to cause a scene so we left. I got one of those Dunkin Energy drinks. About twenty minutes later, I see a tiny roach on the cup inside of my drink.

I’m not in a place to immediately go back so after about an hour or two I return with my friend and tell the worker. The same worker who served the two of us. She first refuses we got this at that location (only location near us) and then she refuses to look at the cup with the bug until I physically point it out. She asked if I wanted another drink and I told her I wanted my money back and she said she couldn’t do that. So I just told her to throw the cup out and I left.

This place has also had multiple experiences with mice and rats and bugs. Multiple traps can be seen from inside the gas station but this is the first time something like this has happened to me. It’s also a safety hazard and dangerous to people buying from...

Disappointing Experience at Dunkin donut!

I recently visited Dunkin donut at 418 Coney Island Ave., Brooklyn, NY and unfortunately had a very disappointing experience. I purchased $27 worth of food the service was not up to par. The staff seemed disinterested and didn't greet customers. The store itself was also a bit messy, with items strewn about and unclean !

I believe that Dunkin donut, could improve by ensuring that food is fresh and by providing better customer service training to their staff. Unfortunately, based on this experience, I would not recommend visiting 418 coney Island Ave., Dunkin donut by BP...

Horrible experience, I been here twice before today and they keep getting my order wrong but it’s fine yk, but today I gave the woman $20 and forgot to get the change and left, I came back 20 seconds later saying I forgot my change for the 20, and this brainless woman said I only gave her $5, like I literally gave u 20, I saw me giving a 20 to you so wth u on abt, badically robbed me of my 16 bucks, never coming back to this...