Golden Eagle II Diner — Restaurant in New York

i ordered bean burrito and carrot cake for home delivery. The delivery person told me that I have to pay in cash since something wrong with her machine. I didn't pay attention to this. Started eating burrito but there was no beans inside - only veggies, couldn't eat. Tried to call them but they were not picking up-they probably saw my number. Now I understand why the delivery person asked for cash, she knew that the burrito was not good and didn't want me to cancel the charge on a card. they even put extra donut in delivery - that I didn't pay for. They were aware that the burrito wasn't good. I paid $14 for burrito. It is a fraud, don't...

I have given this restaurant many chances but I am done. I order from them Pretty frequently and it amazes me how they always seem to do something wrong. It’s never the taste of the food though (which is why I’ve always reordered), it’s always that they forget something or over charge me. The WORST part is, their customer service!! I’ve literally had arguments with the employees there because they refuse to believe they were wrong or they forgot something. And they just don’t care to make it right. Well this was the last time they are getting my money because...

Do not I repeat DO NOT order from this place. Horrible service. Good delivery took over 2 hours to be delivered, "manager" was rude, unapologetic, and incompetent to manage a restaurant. After I called and demanded refund because the fries, wrap for my pregnant wife and grilled cheese for my daughter was cold he said only if he could send the delivery driver back to get the food, I'm assuming to rewrap and sell to someone else, or why else would he want it back. STAY AWAY!!! FOR A $20 order. Not worth it. Many other diners in the area....