Golden Krust Caribbean Restaurant — Restaurant in New York

If I could give them a zero, I would. I ordered food online. the MAIN portion of the food I ordered was not available however...they not only had it on the site but also it went thru in the order. I was never contacted about the food not being available. They were supposed to also refund the 3 portions that were unavailable...they only refunded 1. When I called, the woman who answered was rude and then hung up the phone on. She also then decided to not answer the line or continuously hang up every time I called. I will never solicit them again and I see why most of the people I know don't go there any...

I decided to write a review on the poor professionalism and customer service skills that a worker gave my husband. (An older lady). During this time of Covid-19 pandemic that we are facing, I think the least that we as people should be doing is communicating with each other in disrespect. Who ever is the manager/Owner of this location needs to speak to the front workers and servers about being rude towards their customers. This type of unprofessionalism puts a bad reputation on business. NO disrespect the food is good but this business customer service...

I’ve had meal at this golden krust before, however, I felt obligated talk about this stew chicken. I don’t know who the cook was on that day but believe me when I tell you flavor. I could taste the hint of ginger in the rice and peas, just the way we did it back home. Couple that with the season chicken; my taste buds keep buzzing. They got three stars because of the ambiance. It’s poorly lit, the rainbow cake seem damp for pastry. The staff is efficient and you just can’t get beef...