Mallenche — Restaurant in New York

I got nachos. Should be relatively straightforward. Everywhere makes nachos. Except how they're made in a "Mexican" place should actually be good. Chips, cheese, protein, beans... Put it all in the oven and get it gooey and melty and toasty.

Except this place.

Bottom layer of what I can only assume are bagged chips. An incredibly thin squirted-on layer of what can best be described as cheeze-whiz Some beans, pico de gallo, protein

And... apparently they're done.

I had to ask the guy twice for pickled jalapenos. I kept expecting that he'd put it in an oven. I kept expecting that he'd put cheese on top more than a squirt of cheeze-whiz.

I expected wrong.

Technically these were "nachos" in name only. This were like the nachos you'd make in your college dorm at 2am if you were drunk. Barely any effort, barely any actual attempt at making them good.

I'd be embarrassed to charge for this in a...

It was tasty enough...I just found the customer service to be a bit dismissive...I don't speak Spanish and im standing there and the cashier and I was playing a staring contest..looking at me looking at them ..not once did she ask how may I help you..I keep telling people you can have the best tasting food but if your customer service is rubbish im not coming back and ill be telling everyone the same ...service begins from the time you step into the doorway...I wish restaurants would understand this....restaurants are having a hard time during this covid pandemic..but guess what more than likely so are your customer and they are choosing to come spend a dollar at your establishment..the least you can do is acknowledge that with proper...

Great food, great prices! Chipotle has nothing on these guys! Friendly staff, fresh ingredients, and excellent service. Dine-in area is a Pintrest DIYers dream! Creative and functional minimalism (they are slowly building a mesh curtain at the front window entirely out of the soda can pull tabs from their recycling bin). Business is only 8 months old and has amazing potential. Everything built from the ground up by the owner. This is his lifelong dream and he's very passionate about his food. This is a much needed break from the chains and fried chicken joints in the area.

My only critique is that the signs out front are a little small- they should make them bigger/wider to attract more foot traffic! They DO deliver, but it's nice to...