Juicy King Crab Express — Restaurant in New York

Neither order is correct both orders were supposed to half half a pound of crab leg and it was not in there. The store was called immediately and they refused to fix the issue . This ordered was placed today as in 15 minutes ago. Not only did I offer to send them the pictures of the their mistake to allow them to fix it but they proceeded to call me a liar . In light of protecting my integrity and character in as many aspects of my life as I can hear you go . Both of my orders were to include half a pound of crab legs I was absolutely not sent that , I was sent one order with no crab legs at all and another with 1 individual crab leg instead of the cluster that is supposed to be provided as the store member stated on the phone . A picture speaks louder than a million words as a business it is never a bad idea to call a client a liar especially without good faith in trying to make sure the circumstance permits hesitance . Thank you all for reading . I will NEVER BE DINING IN TO THIS RESTAURANT NOR WILL I EVER BE ORDERING FROM THIS...

I’m giving this 2 star review after my THIRD time ordering from this establishment. I wanted to give them the chance to redeem themselves but they didn’t.

1st time I ordered the shrimps were spoiled, they were very mushy and had a bitter taste, the sauce was not sauce, it was more like liquid oil.

2nd time, I told the person taking the order that I didn’t want my sauce so oily, she said that’s how they make it. I figured they didn’t know how to do it the way I see others making the thick dipping sauce. This trip the food wasn’t bad, problem was that the spice level was not at all where it should’ve been.

3rd time, I got that small amount of king crab legs for 37.99, I wasn’t pleased with the amount for the price & my son said his food tasted like bleach and the meet was mushy(again!) I specifically ordered the king crab legs for him because it has more meat in it.

Needless to say, I’m overall disappointed with my experience and I won’t be going back because it’s three strikes...

I ordered a seafood boil bag that included crab legs shrimps muscles and of course the corn and potatoes. My main objective was to have some tasty crab legs but they were the biggest disappointment. The snow crabs had an overly ocean/fishy taste and it was unbearable to eat. In addition, the texture of the crab meat was very gritty and disintegrated easily. The boil was supposed to come with three potatoes But please understand these are not whole potatoes but half potatoes. So you'll be getting 1 1/2 potatoes total in all actuality. I also found the corn to be either old or overcooked and it was not sweet at all. The corn was not plump on the cob like it usually is when the corn is fresh, it was sunken in. I was pleased enough with the muscles and the shrimps to not take my entire order back. I knew it was a risk trying these places out but they will never get my money again because my main objective was for tasty crab legs and they...