Kriss — Restaurant in New York

Best Fried fish at an affordable price...and is always my go to for fried fish but Jamaican people make it so hard to support their businesses. Attempted to order some fish meals (3 to be exact) on 9-28-24, my order was placed and then I received a return call from the manager/supervisor Sonya asking me what time I'm coming to pick up my meals. I said it's usually 15 to 20 minutes so I'll be there then, she says no, we have no fish prepared, then proceeds to tell me that I don't know their procedure. Ma'am, I'm not arguing with anyone to spend my money. I've ordered this same meal from this same restaurant a million times for years. I said if that's the case then you should be telling me what time I can pick up, why would you ask me what time I'm coming if you know you have no fish prepared...she then says she cannot give me a time because the Chef is busy preparing lunch and she doesn't know what time he'll be able to prepare the 3 meals for me...ummmnnn....yeah, just go ahead and cancel my order, because that makes absolutely no sense. I wish I could speak with the owner because Sonya ain't ready for management or supervisory duties. It is very unfortunate, because I will never order from here again, just because of this 1 experience. I've even had them give away my food before and waited for them to prepare another 1 for me and the workers were not this incompetent or ignorant. Unbelievable!!! I am truly heartbroken...because again, this was my go to place for fried fish. I don't know if these people realize that if customers don't come and order, they dont have...

This place has become a joke! I used to love ordering from here but they no longer care about their customers or maybe they just care about the customers they're friends with. I went there today in A SNOW STORM to buy a piece of cake that I have been craving for the past week. I asked one of the workers if they had the cake and she said,"yes we have the cake but it isn't cut yet!". I said, "ok, can you cut me a piece please?". She looks at me as if I asked her to sacrifice her first born!!! I asked her if she was going to cut the cake and she ignored me twice, I LEFT!!! I am a paying customer and I wasn't asking for a free piece of cake, I was going to spend my money at your establishment! If you didn't want to sell the cake say you don't have any!!! I've learned my lesson though, I'll just go buy the cake from the place they get the...

Kriss Jamaican restaurant has the worst customer service ever! The cashiers/servers are always so rude, and whenever you asked them a question or recommendations, they quickly give you an attitude! Why those women are always so angry and has a distasteful look upon their faces, is very unwelcoming! They either needed to be FIRED or RETRAIN. In addition to the HORRIBLE customer service, the food was distasteful, the Curry Goat has no taste, it taste like they didn't even bother to wash the meat properly, it had no flavour and the Rice and Peas was, I don't even know what that was. The same goes for the Fried Chicken, no taste, unflavoured ...