Liquid Restaurant and Lounge — Restaurant in New York

First I must say the environment is good. But there are a lot of things that need to be worked on here. Been to this restaurant twice and on both occasions I never received the service I think I would receive. My first visit I was invited by a friends even though it was a large group of us we never ate anything because the customer service wasn’t displayed. On my second visit I placed an order over the phone bare in mind I was told to hold on because the person who answered the phone was taking an order. I waited for 12 minutes with no reassurance that I will be attended to soon. I hang up and called back again then placed my order. Upon arrival to pick up my order I was not told the Whole Restaurant machine was down and not working else I would have walked with cash. I tried using the atm and it wasn’t working as well. This was when someone announced that she don’t think the atm is working. I think the only person who do they job properly is the security guy in the front and the person in the bar. I have nothing against this restaurant but I will never go back. Everyone have different experience but...

The food is good but the wait is disgusting . If I didn’t go with someone that I can actually keep an interesting conversation with I would’ve been even more annoyed with the wait . What made it worse was that me and my friend went when it was slow it was literally just me and her . We shouldn’t have waited two hours for two pieces of crab cakes and 45 mins for some drinks . They need to do better honestly this was...

Ordered 2 different Rasta pastas and they took an hour to make. One shrimp one oxtail. The shrimp was completely over cooked to the point they looked like knots. The oxtail came with only oxtail, not even a drop of gravy. The pasta itself was giving bottom tier Alfredo. No flavor. Tell the chef to YouTube how to make Rasta pasta effective immediately cuz...