Little Caesars Pizza — Restaurant in New York

They're slow and the young AFRICAN man in the front caught an attitude because I told him that I wanted my breadsticks made fresh instead of the ones sitting in the oven because they are overcooked and brownish, and I told him I want them soft and not burnt. He turned around and gave me the ones in the oven ANYWAYS and I took them back, he questioned me and saidwhat's wrong with those?? I said it's a little brown on the edges and it's not soft like I want them ( I TOLD HIM I WANTED THEM MADE FRESH IN THE BEGINNING SO HE IGNORES ME AND GASLIGHTED ME LIKE I'M STUPID, I SAID WHAT I SAID, WHY WOULD U GIVE ME WHAT U NEVER ASKED FOR ANYWAYS..) This is why I said I want them made fresh and he stood there with an ATTITUDE like he was recollecting everything I said. The service is horribly slow even to make one pizza. Save your money and go to a better and respectful little ceasars. This one is not respectful. I requested something and paid 27 dollars for my order. I expect great customer servuce, if im paying for something. I was respectful. I never raised my voice or anything. If you're having a bad day at work don't take it out on others, just simply stay home if you're not going to make sure the customer's food is right. Other people were still waiting for their food even before I came to the store to order my food. It's crazy slow. If I didn't have the option of giving them a star, I wouldn't even give them any...

On TWO SEPARATE OCCASIONS a cashier has been on her phone while taking customer orders. I’ve had my family member come and complain to me about the horrible customer service the cashiers at the front have given her. The first occasion there was a young girl on the phone telling my sister to “hold on a second” because she just HAD to finish her conversation with a friend on the phone. The second incident was another young girl with headphones either on the phone or listening to music, my sister is telling her she sees a drink that she wanted behind other drinks and the girl doesn’t bother to look that far and tells her “miss we don’t have it, get something else.” My sister orders here frequently, it’s sad to be met with this...

Placed my order and had to wait up to 45 mins for a simple pineapple pie...it was a simple mistake though because I had somewhere to be and already exhausted waiting time...I couldn't wait anymore...so I decided to just get a refund just wash my hands of the experience and at least go across the street to just get something to eat...I was told, "I'm sorry but your pizza is now in the oven and there's nothing I can do about it now.." it should've been in and out the oven 35 mins ago...I was so turned off yet still hungry I just wanted to go somewhere I could just get something to eat...ANYTHING...thanks McDonald's for being there when I needed service...