Lucky Chen — Restaurant in New York

I usually don’t post negative reviews (anyone can do that). However, today my daughter entered the restaurant to order food. The young fellow took her order after he completed taking a telephone order. My daughter’s order was ultimately incorrect. Okay, it happens but what was unacceptable was the youngsters altitude when my daughter pointed out the error. The youngster insisted that he put in the order correctly, shouting at my daughter. I’ve experienced the young folks in this restaurant behaving as though they’d rather not have to work in the restaurant. Guess they don’t value the...

They are extremely rude and have horrible customer service . Literally just called to place a order for delivery, they are 4 mins away from my house . The man that answered had such an attitude . Instead of saying we aren’t doing delivery since it’s 10:00pm , he lied saying I live far and hung up in my face . I called again and a lady picked up , telling me what he should have said in the first place and even with her response she had an attitude . They deserve 0 stars and need to fix they attitude . You would think I was the one being rude...

So I keep this place in the three stars the food was good but the workers were rude on the phone and I was telling them my address I accidentally said it backwards and they start getting mad and saying what the hell and when we called me to come and pick up the guy was all the way down the street so I had to walk to him but he couldn't just come in the room the doorbell they also forgot to give me a fork...