Peppa’s — Restaurant in New York

Today was the first time me and a friend went to Peppa's. My friend lives in Brooklyn and heard the food was good, so we ventured out and drove there. I can see why most people order for delivery or pickup if you don't live within walking distance because it's hard to find a place to park. But we finally got a spot. We walked in looking for a menu, but none was posted. The only signage was cash only; ATM inside. No one greeted us; no "Order Here" sign; everyone seemed too busy to acknowledge us. We finally just started asking what do you serve, where do we order, what's this & what's that while looking at the hot serving table. A long story short, we finally placed our orders of one large stewed chicken plate & one large fish plate. Me and my friend, who is 81 YOA, was very disappointed in the lack of customer service, lack of communication from the staff, and some seemed annoyed that we asked questions. Once we got to my friend's place and tasted the food, it was very tasty. We were happy with the food; the food was good. But please consider posting the menu, ordering instructions for walk-ins, and give customers the impression you appreciate their business ... even if you're busy...

Peppas has such good food but their service is sooooo poor. I hadn’t been to this location in a while and decided to give them a try since I was in the neighborhood. Loved the changes and the vibes but soon enough I saw even with the new decor, the attitude is the same. No prices listed, no menu available to view, and poor service. There may have been a shift change but with all the workers out in the front, I still had to beg someone to take my order after standing there for over 7 minutes patiently waiting. Not to mention the lengthy line of people that also formed behind me. No sense of urgency. No sense of customer service. My number was #35 yet #36, #37 and #38 all got their orders first. #37 saw me still standing there and questioned how come i didn’t get my food yet. Especially since we pretty much had the same order of just chicken. Finally, # 35 is called. The order had been on the ledge with others being placed in front of it. When I mentioned it to the packer, I was asked why was I making a big deal. He picked up the orders in the order on the ledge. Sighhhhh and Smh! I’ll take my time before coming back again. I pray they make...

I usually go there to get because I'm trying to cut back on meat so I either Buy white rice or rice and peas with curry chicken sauce over it and maybe a festival but let me tell you that curry chicken sauce taste good so I can imagine that their curry chicken must be good as well and their Festival is nice and moist ALSO certain locations carry by me this location I don't think they have it but the location on Utica Avenue the peppers on Utica Avenue they make by me and it's nice and lightly crunchy on the outside and moist on the inside love it but they don't sell by me at this location and they also do not sell red pea soup at this location either on Flatlands Avenue either now I gave three stars for the atmosphere at this location on Flatlands Avenue because when you go in there it's always noisy and a whole bunch of people and it's a little unorganized in my opinion and the bad part actually I should I should give this 3 stars because they don't take debit cards or credit cards only cash at this location on Flatlands...