McDonald's — Restaurant in New York

Wait time is ridiculous and this store is always undersaffed during peak hours and management is very unprofessional when it comes to dealing with customers concerns .. the store it self is a hang spot for most individuals within the community or a drug spot. The management only seems to respond to rude behavior of customers when they’re upset. For example being polite won’t get you anywhere when you order is an excessive wait time or isn’t correct or the food quality is poor. I’ve Done seen workers eating and touching food being prepared for customers even food dropped on the floor and put back to serve . I’ve even overheard management a guy in particular name Mr comptom tell employees to serve expired meat in the back because it has to sell for food cost purposes .. after overhearing that i began to no longer purchased food from that McDonald’s anymore because they arent considerate of people health and don’t care what they’re selling as long as it goes .therefore I only purchase beverages from now on if I happen to buy anything. it’s very unbelievable that the conduct of management is allowed to continue to operate in such manner i witnesses countless flirting and forms of harassment of lower level employees from upper management, my prospective was able to notice favorably treatment of selective customers from employees receiving free items or managemt yelling at other employees with blantant disrespect for the smallest reasons which I believe is very unprofessional, in all Somthing needs to be done fast from the bad sanitation and the management nonchalance and attitudes or fights breaking out with employees or customers or people hanging out or Chinese men always trying to sell you something or people begging for money while you on line or in the driveway and mangers seem to be numb to these activities allowing customers to be disturbed or isn’t clean properly, it’s just crazy .it’s by far the worst i don’t know how this store is able to get away with treating customers so poorly be something needs to be done thanks...

I live in the neighborhood so this is the location that I drive to more often than not. It's really hit or miss each visit and I'm tired of it. I gave 2 stars instead of 1 because they actually got the order "right" tonight. However, the fries were cold ( which I was willing to make my peace with if that were the only issue) and tasteless on top of that. Someone clearly forgot to sprinkle the salt. The whole container was like that and o actually don't even like salty food and often feel the fries are too salty so this was not a matter of preference. Someone clearly forgot or called themselves doing the patrons a favor in sparing their health. Nevertheless, I never had McDonald's fries without salt and they are horrible. Then, my fruit punch also tasted like straight water. I wasn't going to drive back ( it was too late) so I took the L. I always check to see that I have the right items before I pull off but didn't think I needed to taste everything. Plus the homeless people that are right up against your car when you pull up to pay and get your food, it's getting out of hand. The workers see and hear them but don't request assistance from the authorities. I...

*11.05.2021 They didn't give me the 12 cookies that I ordered because I took 8 straws. I just opened the bag and the manager willing shorted me on my order. Basically the manager withheld a part of my order about ten dollars worth because I took 8 straws. If I'm having these problems due to straws could you imagine how she handles other situations at this place.

• Update 11.05.2021* I bought 15 dollars worth of food and took 8 straws. The same manager gave me issues, she said couldnt take straws because I didn't order a drink and pulled back my order while doing so. The same way she did with the orange juice the first time this happened.

Manager just told me one straw per person. Pretty frustrating to have a manager complain about free stuff that has always been free. I'm typing this on Thursday 10.14.2021. I will so my best to not go back to this place. The manager was pretty rude about this fictitious straw limit. Here's the best part, they willingly forgot to give the orange juice that I ordered on purpose because of the...