Sade’s southern cafe — Restaurant in New York

This review is about their catering service - the HOT delivery was actually lukewarm and they gave me way less food than I actually ordered. I ran out less than halfway through the event. I definitely would warn anyone considering ordering catering from this restaurant.

Giving three stars because of the people that got food, they said it was tasty (even though many commented that the food was not hot).

I went into the store and ordered catering. The woman behind the counter was very helpful and friendly. No complaints there.

I paid for HOT delivery to my event location. The driver was on time and very polite BUT the food was packed into regular cardboard boxes. I knew there was no way the food would still be hot after a 30 mins drive.

I was right. The food was lukewarm.

I had insulated hot boxes at the location so my waiters put the trays right in to try to keep what little heat the food had. And then the food was served from chafing dishes.

If the company will offer hot delivery they really should invest in insulated food boxes in order to keep food at temperature during the drive. This is pretty standard in the industry.

But the biggest disappointment was the quantity. About 1 hour into service my waiters told me that the food was almost gone! But all the guests hadn't arrived so that didn't make sense. The amounts in the trays that I was told in the restaurant were way off and they gave me way less food than was promised.

I ordered trays based on the quantities the woman in the restaurant told me each tray contained. And then I actually added two more trays of everything so I could have a little extra.

Thank goodness I had plenty of dessert so no one left totally hungry. But what a disappointment to close the buffet less than half way through the party.

To the restaurant- please review your...

I have tried this restaurant a few times and compared to other soul food restaurants that I have tried I'd have to say that it's just OK. I have visited the store as well as ordered take out. The delivery service was incredibly slow and I had to reheat everything by the time it got to me. If I ordered from this restaurant again I would definitely walk in and pick up the order myself. The restaurant itself is small and not a sit down restaurant at all but if you chose to eat there the available seating can only accommodate about 2 people. So far I have tried their short ribs, fried seafood combo, sweet potato pie as well as their iced tea. The short ribs dish was severed generously and probably the best dish that I have had at this restaurant. It wasn't overly seasoned and cooked well. I had string bean and baked macaroni with my short ribs. I ordered this meal via the yelp app and had ordered collard greens originally but about 45 minutes later they called saying they ran out so I ordered string beans instead. So I never got the chance to taste their collard greens but the string beans were good. With that order I also tried there iced tea which tasted like it had 5 pounds of sugar in the one cup! No joke - I used their one serving to make a pitcher of normal tasting iced tea. That iced tea should definitely have a warning label for diabetics - seriously! On another occasion I walked in to order the fried seafood combo using a groupon I purchased. The meal I must say was very salty for my taste. It tasted as if they used a boxed fish fry mixture instead of their own and just added salt. Not sure if I will return to this restaurant again in the future but I wouldn't order the...

The food is overpriced. I've given the place the benefit of the doubt and visited it off and on but every time the plate is over $20 for one main and two sides that end up bland and tasteless. The rice is over cooked rubber, mac and cheese tasteless garbage, and the mains end up bland and salty. Not to mention only four mains being actually cooked at any given time. The atmosphere is drowsy and feels as if there was no attempt to make the interior feel unique. And the customer service is poor. The workers move quickly but are fairly pushy as well as aggressive as when I was given the wrong change (too much) for what I bought I asked about it and instead of thinking I was commenting about being given too much change the man behind the counter assumed I though he short changed me and was proud of it like he's done anything. As a person that works customer service that is a poor attitude to have towards customers if they ask you something especially when it comes to money, do not rush people with money and if they make a harmless mistake just recognize it and move on, especially if a customer is letting you know you gave MORE back, granted is was just a penny I was trying to give back but after a shift at work and being tired in the hot sun antagonizing me was not going to improve my already waning thoughts on this 'cafe'. Don't come here, go somewhere else, it's...