Carifesta Restaurant — Restaurant in New York

I visited Carifesta in the Bronx recently and was extremely disappointed. The wait time was excessive, ranging from 30-45 minutes, which really put a damper on the experience. The chicken fried rice was soggy and overly soft almost to the point where it didn't require chewing, which is definitely not how fried rice should be.

Additionally, the prices have increased to about $15 per box of chicken fried rice since my last visit, and they pass the credit card fee onto customers, so it's actually better to pay with cash if you can.

I used to really enjoy this place, but the quality of the fried rice and the long wait time make it hard to recommend now. By the time I got my large order, the other food was sweating and losing its appeal.

I hope they improve because I really wanted to love this...

If you're looking for food that tastes as good as it looks... you've come to the right place! Carifesta is one of my go-to choices for take out! The food is made to order, and is like an explosion of flavors in your mouth. I've tried various items from their menu and have NOT been disappointed with ANYTHING i've had!

Want the best jerk chicken you'll ever eat?!?!? Then come to Carifesta!!! Their jerk chicken is my #1 favorite item on the menu. It's spicy, full of flavor.. simply to die for!! (order it with a side of mac and cheese or fried rice..oh my lord. you won't be disappointed!)

The owner and staff are so sweet! Everytime I go I'm greeted with a smile, and exceptional service! That alone makes me want to return, every...

I hate to leave a low rating for businesses, but the rating is based on their overall customer service.

Their service definitely needs to be completely revamped. The staff and the Owner is extremely rude, she cursed me out over the phone once because I addressed the mishap with my order.

The food is better than all of the Guyanese/ chinese restaurants in the Bronx. However, its not worth the terrible customer service.

Leaving this review isn't to give the business a bad reputation but to atleast bring it to their attention that their food is good but they need to do something about the way the address issues and speak to people.

For a business to thrive a great customer experience is what ...