I had the worst experience here yesterday (12.26), save yourselves the trip. Iâve been frequenting this establishment for nearly a year. They have the best CrĂšme BrĂ»lĂ©e Fresh Milk hands down. However, in recent months the professionalism displayed by the staff is horrible. I support youth employment but itâs bad for business. I went in for my usual drink, the cashier was slouched up against the counter, as the âbaristaâ, made drinks. I ordered my drink and tipped as usual. The cashier calls my drink out and the barista responds, âI hate making CrĂšme BrĂ»lĂ©eâ. I shouldâve walked out then but cravings were not yet satisfied and I payed. I watched this young lady put one scoop of powder, half tea and half CREAMER to my âfresh milk drinkâ. Not once did she reach in the refrigerator to add the âfresh milkâ. Shortly after the drink was sealed, she called it out. I asked why she refused to make my drink correctly she responded âall the milks here are dairy freeâ, as if I havenât been buying the same exact drink for MONTHS. The cashier smirked and made a remark under her breath as they laughed. I am beyond disappointed in the lack of decency displayed by staff. In the event that I cannot fight my urge to go back, Iâll try my luck during school hours, so I can speak to the manager. I hope management looks into hiring experienced individuals who will support productivity and professionalism...
   Read moreNever any complaints with the drinks. The creme brulee is my favorite. However their workers maybe need some retraining.
I placed a pick up oeder through grub hub. I get a phone call a little while after the order was placed and the girl on the other end was asking me where I was and would I be there soon. At the time, the person who was pickibg it up was on line, waiting. I was unaware of exactly where they were so I said they're in the mall, they'll be there soon. I get asked "well how long?" like I was sonehow inconveniencing them. When it was my pick up person's time and he asked for the order, it wasn't even made yet. So why was I made to feel like I was being rushed when my order wasn't even ready? If you're going to offer a pick up time, maybe actually have it ready and not call people to gage how long you can wait until you...
   Read moreBubble bubble! Bubble tea! Quick on the go bubble tea!
Location: it is located inside Baychester Mall. It is kinda tricky to find. It is on the second floor and almost at the end near JC Penney entrance. There is no seating inside.
Service: I just ordered and go, no interaction.
Food: I went here twice and I ordered Tiger Pearl Milk Tea. First time I ordered it with regular sugar and I felt like it was too sweet so the next time I went I ask for 50% sugar and it was amazing! The boba is soft and chewy, they cooked it perfectly!
Price rating: 7 out of 10. Almost $8 for a large
I will definitely come back when I am...
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