Valentino's Pizzeria & Restaurant — Restaurant in New York

Food is consistently fresh and prepared with care. The Eggplant Pizza is a must-try because you simply will not find a better one anywhere. Vegetarian options abound with a range from typical to extravagant. The usual red and white is generous with sauce and cheese. For some reason the marinara is less sweet than at other places which can be a plus. Crust is crisp but chewable and there is a noticeably lower level of greasy runoff than at other places.

Restaurant is spotless and feels well-maintained. Its well decorated and seating is always available. This is a busy place with a 'revolving door' of activity at the front and you'll never forget that you're in a pizza restaurant.

Service speed is Average - expect to wait 45 minutes for your pie and around an hour for delivery. Mood has improved between 2021 and 2023 at the front counter and on the phone; this was a common complaint in the reviews and it shows management pays attention. Drivers have also improved and deliver outstanding service at the door and worth every bit of a generous tip.

Top Choices: Eggplant Pizza Garlic Knots Vegetable Pizza

Expect to pay $35 - $45 to absolutely stuff a family of 4 with leftovers to spare.

I want to remove a star due to the absence of marinara sauce from Garlic Knots a little too frequently, but, I cannot because the pizza is...

Hi,

I am strictly giving a review based upon the experience i had today in Valentino's. I have being ordering Valentino's for a while now but by deliver uber eats etc, but i just recently started coming to the location. My first time coming to that location they had gold peak green tea. I love that stuff, but they haven't had it in some time. So i asked if they can order it. BIG MISTAKE! I was only politely speaking to the nice, customer service oriented employee, when the pizza maker TONY abruptly requested her to stop helping me and cater to another customer that wanted to pay. I also had to pay for my meal as well but thats not the issue. I just KNOW TONY could have handled the situation in a different manner. Instead of shunning me and my request, customer service goes a long way with me. I have given $20 + for the littles assistance. #ALLCUSTOMERSMATTER I LOVE THE FOOD AT THIS LOCATION AND I SPEND $40 + when i order for delivery MOST TIMES. But this situation rubbed me very wrong and i felt embarrassed and disrespected. So regardless of how great the food is to me. I will no longer be patronizing this business. I'm sure it will be just fine with out my money, but the moto for a great business & it's employees should always be #ALLCUSTOMERMATTER.

Thank you, enjoy...

I've been a long time customer but I will no longer come back. Their customer service...what customer service? There is none. The staff stand behind the counters chatting or staring at the ceiling waiting for customers to come in yet when they do come in it's "not my problem, ask the next person". The last time I came, I had ordered on the phone and just needed to pay. Rather than help me with my order it was a game of "not my problem, next." I literally had to go through 3ppl until I was finally given my order. Mind you I had already ordered on the phone. Imagine if I had placed the order in person. Oh, no need because that's exactly what happened tonight. Went in trying to place an order and before I could finish my sentence the guy at the counter (an OG staff too) couldn't be bothered and made me wait for someone else. As i waited, I watched 3 employees hover over the one at the cashier as she took the guy in fronts order. Mind you the guy could've taken my pizza slice orders instead of standing there staring at the ceiling. They clearly don't want to be there, do them a favor and take your business elsewhere. Matter of fact, go to Vincenzos they're not far and they have amazing pizza and actually appreciate you and...