The Village Inn — Restaurant in Newport Beach

We got seated quickly and it had a nice ambiance. The appetizers were delicious, though the calamari was half filled with arugula and greens. The food came quickly. I ordered the Pulled Pork BBQ sandwich: brioche bun, crispy onions, cilantro and coleslaw. It sounded amazing. When it got delivered it just had dry pulled Pork and the bun. No BBQ sauce, no crispy onions and no cilantro. I had to ask for the sauce and onions only to be told that the kitchen was out of onions and they didn't tell our amazing waitress. I then had to basically mix the -dry- pulled Pork with the BBQ sauce, put on the coleslaw, and still didn't have cilantro. My family had awesome food but they were finished eating by the time I got to even take a bite of my sandwich. So 4/5 stars. I didn't have the best dinner there and I'm never going to order the mediocre sandwich again but my family enjoyed there food. The waitress did give us some fries as compensation so my family got to enjoy those. We then waited a good long while for the cookie and icecream. Longer than a cookie with a scoop of icecream should take. But the wait was worth it. It was delicious and she gave us a complimentary Cheesecake slice! Love the waitress, not the kitchen. I will probably only come back because of the desert and...

We've eaten at the Village Inn on Balboa Island several times BEFORE the pandemic and it was fine. We went again today, arriving around 4:30 pm. We got bowls of New England clam chowder with garlic bread, then we walked around window shopping and looking at the lights. The food was good but we had to chase down our bill to pay, which wasn't good. I imagine plenty of people have just left without paying ... no one appears into be "minding the store", as the saying goes. Then we used the restrooms before we left. EWWWWW !!!!

If a restaurant doesn't keep their restrooms clean, what is happening in the KITCHEN ??? The floor appeared to have NOT been scrubbed or mopped for MONTHS, possibly YEARS. The white tile and grout were FILTHY. No one is monitoring for cleanliness. There were wads of toilet paper stuck to the ceiling - I kid you not! I physically got queasy after using their restroom. My thoughts turned to their kitchen. How filthy and disgusting are their food prep areas??? Photos are worth a thousand words so I'm allowing them to tell this story ...

FOR THE HEALTH OF YOUR CUSTOMERS, CLEAN YOUR DISGUSTING...

Very sad first visit at the end. Great beverage, food and music. Got check, gave credit card. 20 minutes later, got Bill for TWICE as much, and the signature was FORGED, NOT MY BILL AND NOT MY SIGNATURE. No credit card. Only after I offered to invite Newport Beach Police to help find my credit card and correct check did anyone find my credit card and correct bill. Several waiters and waitresses who were Never at our table said the DOUBLE amount was what we should pay, and denied I gave my credit card.

Lesson: offer to invite NB Police and they back off and cut the B.S.. After I had my credit card in hand, I gave the bloke who variously claimed to be the manager or owner a generous cash tip for our server. I hope he gave it to her and not to the fakers who said "I served your table."

They were not very busy. We enjoyed beverages with food and stayed to listen to a little music. Did they really think we would be paying for a party of fourfour, instead of two, and handing over multiple credit cards?

If you dine here, check your wallet and your credit card statement VERY...