Fan's Chinese Cuisine — Restaurant in Niwot

I was looking up the phone number of this place on Google today and I noticed the large number of negative reviews. What gives? I work down the street from this restaurant and I have been eating their food for years. During that time, I have never once had a bad meal or a bad experience.

And, look, I'm not trying to discredit anyone else's experience here — I can only speak to my own. Those of us working in the Gunbarrel/Niwot region don't have many quick lunch options without driving to either Boulder or Longmont. I like Fan's Chinese and I order from this restaurant frequently. If you're not familiar with the cuisine, it's Americanized Chinese. They may or may not make traditional Cantonese fare upon request (I've never asked), but the menu is varied and cheap with plenty of vegetarian options. I haven't ever taken a tour of the place, but the kitchen looks pretty clean to me and the staff has always been helpful and friendly. To be totally honest, I don't understand the criticism. As a regular, I have...

Sad to say I was disappointed by Fan's. The service experience was ok, staff was friendly and order was on time, but I had to call in my order instead of placing it online since their website has a minimum dollar amount for orders (what?!). Had never been before so I ordered a good benchmark dish of Chicken Lo Mein - one of my all time favorites from childhood. Unfortunately it was waaaaay too salty, to the point of it being hard to eat past a few bites. The dish also included white rice over the noodles, which I have never seen before and detracts from it overall (starch on starch). The only vegetables in the noodles were 3 small pieces of green onion and a handful of squares of chopped cabbage, and it cost me over $15. I am disappointed and will not be returning in the future. For those in the Niwot or Gunbarrel area, Yurihana in Gunbarrel has better food at better prices, I'd skip this and go...

I used to come here years ago when working in the area, I think the ladies name was actually Fan that used to be there. I don’t see her anymore. The only guy that’s there now one of the person in the kitchen, possibly is always rude. The quality of the food has gone downhill in major way. The prices have gone up last couple times I’ve been there they’ve messed my order up. They didn’t even have chopsticks there was no sweet-and-sour or soy or any other things that you normally get at any other restaurant I’ve ever been in my life. I asked for spicy lo mein and it was so hot. I could barely even eat it and I didn’t enjoy it at all the fried rice that came along with the lunch combination was a joke. It was just rice with probably just fried peanut oil. Complete joke I’ll never...