I believe we were retaliated against possibly due to no tip and I'm glad I didn't. There were multiple little pieces of paper at the bottom of my matcha latte. Kept coming up when I would suck up any boba through the straw. 2nd drink was a chai tea. My father asked if there was coffee in it and even doubled checked before he ordered it. When he finally drank it, there was clearly coffee in it. Even the coffee fanatic of the group tried and confirmed it. Also, there was no spice to make it a chai tea. This is completely unacceptable.
Still does not explain why our drinks were messed with. I'm pretty sure you can tell if there was no tip when there is no change on the total transaction amount. You can say that there is no coffee in chai and no paper (or whatever it was) in matcha all you want, but both those ended up in our drinks regardless. All we did was ask a question, place an order and wait patiently for the drinks to be made. I don't think we did anything to warrant this issue. Multiple people have tried the chai drink and saw me pulling out whatever the contaminant was out of my mouth after drinking. Both of these happening in the same order seems rather deliberate. I would like a refund for both these drinks only. The other items were baked goods that were already wrapped, so it seems nothing was...
Read moreCute bakery in 14 mill. There are many options for pastries and a few cakes. Had the cube croissant and filling was very good. I do think the pastry texture would be better if it was placed in a shelf and bagged when purchased instead of being pre bagged. Also had the hibiscus lemonade- will likely try another drink next time as this is just store bought lemonade and a flavoring...
Read more10/10 first experience at Keikeu! Came to order some dessert. The lemon Yuzu cake was my favorite, but all were wonderful. I also purchased the Choco Nutella and dolce de Leche cakes. I was met with such warm/kind service & and treated to a Matcha cream top. Best Matcha I’ve had! Can’t wait to go back to try more things on the menu. I’m so happy Nixa now has a place for...
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