KFC — Restaurant in Norfolk

Ordered in drive through was very specific on what ordered the order taker interrupted me 4 times waited at least 12 minutes in line get up to window was told no original chicken they have been busy I asked why they didn’t put more in was told we can’t do that ma’am! I checked my order before I drove off and got mashed potatoes I never order mashed I always get fries I told the order taker she said NO you ordered mashed potatoes and proceeded to tell me I clearly ordered mashed potatoes and next time I better be more clear ARE U KIDDING ME while she was telling me what I clearly wanted she said have a nice day like that was the end of the conversation! If this was my employee it would have been her last day! Clearly someone needs to learn customer service and it is the owners who need to teach this dying art of...

Drove all the way across town to get KFC. Ordered at drive through. Got food drive home. NO sauce for chx strips, and NO HONEY for biscuts!!! Called store and was told I had to specifically ask for honey for biscuts! Since when? Menu says 6 sauces with meal, was never even asked what kind we wanted. Figured they gave an assortment of small pre packaged containers. Wrong. Even when their menu says you get something with a meal, apparently you have to ask for it anyway. Won't go...

I ordered a Chicken sandwich, fries, and a soda. It took the workers here like 5 minutes to even give us our cups. Then they took like 8-10 minutes just to give me my food. It shouldn’t take that long. People who came after me got their food before me.

Adding on to this. There was a PIECE OF HAIR in my friends chicken. And it wasn’t one of ours, it was in breaded into the chicken breast! Never eating there again. You guys need new staff in Norfolk, Nebraska. This...