Sakura Sushi & Steak House — Restaurant in Norfolk

I’ve been to a lot of sushi restaurants and Japanese steakhouses, and this one is possibly the worst. The rolls are overpriced and small, they lack the quality and creativity of other sushi restaurants, but they’re all at a premium price. Sadly, Sakura opts to include nonstandard filler to their rolls like iceberg lettuce (this remains a uniquely Midwestern sushi oddity), making the high price all the more confusing, and they fail to offer common sushi accoutrements like White Sauce (a/k/a Yum-Yum, Pink, Sakura, Seafood, or Japanese Seafood Sauce), which has been a standard staple at every other Japanese steakhouse I’ve ever visited. We spent approximately $60 per person, and were disappointed and still hungry when we all left.

The appetisers and soup were also only mediocre; the miso soup was flavourless and small, and the other appetisers we ordered were also small portions and soaked in grease.

After Sakura, the party I usually meet in Norfolk and I have decided to give Norfolk restaurants a pass for the next few months. If you’re in the mood for sushi, pick it up at the grocery store; Norfolk has a few hits, but Sakura is most...

My roommate and I just ate lunch there. At first our table felt sticky. The place was not busy we were the only ones in there, so not sure why their place wasn't cleaner. Their staff was sitting around in the booths on their laptop computer and phones. If I owned a restaurant I'd never allow that its poor business etiquette for your staff to be doing any of that in customers presence. We ordered our food. Then when the food came my roommate ordered spicy sushi rolls and none of them were spicy and two of the rolls were exactly the same thing. My sushi rolls had iceberg lettuce in them instead of the cucumbers that the menu said was in them. Very rude customer service. The sushi also was not as cold as any place else that we've ate before, so hopefully we don't get sick from eating there. My roommate and i said that we will drive to sioux city Iowa or omaha when we want sushi again. This was the worst food and service that I've ever had. Especially for paying $55 for two people, way over priced for the poor food quality and terrible etiquette of the staff. We will never give them business again and that says alot since we live in the...

This used to be our favorite place to eat in the entire northeast Nebraska area, but the food and service have unfortunately declined in recent years. Dirty, frayed menus, crunchy overcooked rice, poorly cut and assembled rolls, undercooked foods (not from the sushi / sashimi menu), stained and dirty dishes, badly mixed lemonade, inconsistent service, and general uncleanliness of the decor and surfaces (including a stained ceiling and peeling front door and stained bar) are now the rule instead of the exception. We hesitate to touch anything inside. Even the chicken in the udon soup we recently ordered was flavorless. We will sadly be skipping eating in this establishment for the foreseeable future and ordering takeout of only select items. We would gently encourage franchise owner intervention with this location, and we hope with time and improvement...