KFC — Restaurant in North Carolina

I came in after a long day needing a quick dinner for my family. I ordered 16 p for the family ...the girl that took my order was told to come sit at the table I assume by shift manager. There were 4 of them sitting there ,so another took over .I did not recieve what I ordered because the new girl took over in the middle of my order, I was short 2 biscuits, I was short chicken, green beans barely covered the bottom of the dish , my mashed potatoes was dranched in gravy, we were never given gravy on the potatoes always recieved it separate there was more gravy than potatoes ..none of our sides were filled as they should have been, needless to say we did not have enough for our large family to.eat .I paid $52 +to eat and I didn't eat ... I live about 20 min away, I called to talk to the manager the phone was busy I tried for 2 hrs,I answered the questions on the website still 4 days later nobody has reached out.I could tell that they were short behind the counter ,while manager and 3 employees set at the table discussing whatever it was .I will not come back to this store .There is no customer service, and I feel robbed the amount of money I spent I should have had...

I only gave them one star because there was no option to give them none went through the drive-through ordered the three piece dinner for $9.99 along with some other food we get to the window I pay for my food looked at my receipt and told the young man that I was overcharged. He’s like no there’s your taxes I said no sweetie the taxes are at the bottom I said what’s on the board and what you charge me it’s two different prices then he said it was because I got crispy chicken instead of original and I told him you asked me if I wanted regular or crispy then he said Well there’s nothing I can do about it I said OK can I speak to your manager our manager Don’t want to talk to customers, OK so we pull around we open our meals and look at it. My chicken isn’t done on the outside or the inside and I was told they were not going to replace my food that the chicken was done even though it wasn’t.. the chicken wasn’t done and the other chicken we got was so dry you could’ve used it for shoe leather so we spent $35 for food you could not consume do not go to this KFC colonel sanders must be rolling over...

Wish I read the recent reviews before coming. Decided to try KFC since we hadn't had it in so long. Went to order at the drive thru and ordered 8 pieces of chicken and 8 tender fill up family meal I saw on their website. Once I got to the cashier, I verified my order because the price she told me didn't match the website. Come to find out, she rung me up a whole different meal. When I questioned her about the order, she asked someone else about it and they both came to the conclusion that they didn't know what I was talking about. I kept trying to explain that it was 8 pieces of chicken and 8 tenders. Cashier just looked confused and just kept saying "so 8" over and over like she couldn't comprehend English or add that 8 plus 8 is 16. It was a wasteful effort on my part to get her to understand. Won't be...