Don Tortaco Mexican Grill — Restaurant in North Las Vegas

It was about 2 AM When I came to this gas station location. The cashier was a nice gentleman. I ordered 2 Connie aside a tocos I didn't want anything too furfilling But just enough to hit the spot so I don't get too sleepy, So that's what I ordered. The Cashier offered that they have a sale going because it's Tuesday. So he offered that does a special for chicken tacos. That they're a little bit smaller. But they would probably fulfill my appetite. So I decided to go with the order of 3 of them. Seeing that it was 2 AM and I was looking for a good little meal before starting work.I was a little disappointed when I received my food. It seemed like the food was made fresh, But when I received myit was, the show was extra hard and they were literally 90% filled with lettus A little bit of the remaining was chicken that look like it have been burnt Because it was dark brown and hard and/or they just simply gave me the bottom of the barrel. Correct me if I'm wrong.But chicken is supposed to look super light brown and soft. After I took a bite, I had to spit it out. After I opened it, that's what I discovered. So it's a catch-22 if you say something and get new tacos with the what if theory happens to my new food in the process as seen on TV When you see employees sabotaging your food. Because you complained. So I'd rather share my story than to receive sabotage food. I said that to say all employees who work in the food industry, no matter the time of the hour or day, food should always be served at its best quality, Because that's how you receive a longevity customer thur there hunger for a well maid meal. If you take care of the customer the right way, the business will take care of itself Without longevity...

This "USED" to be my favorite place to eat when coming to Las Vegas. I ordered a Chicken Torta today which tasted like TUNA. The chicken looked old and the bread was hard. It was horrible. After one bite I almost gaged so I threw it away. My wife ordered (3) buttermilk pancakes. She was given (1) small plastic container half way filled with syrup to spread on all three pancakes. I asked the cashier if I could have another syrup, and she just about bit my head off. She reluctantly tossed it to me and told be there would be a $1.00 fee for another one. The pancakes were still doughy in the middle and tasted weird. All I know is that I will NEVER go there again, #1 food bad, #2 Grouchy and money hungry cashier, #3 Poor customer service #4 Takes to long to get your food! A few years ago I gladly referred family and friend to eat there, but now, "BUYERS BE WHERE! HORRIBLE...

Somehow the lines of communication between the cashier and the cook we're lost! After 10 agonizing minutes of waiting for my order and nothing coming out of the kitchen for me, the cashier looks at me and asked me to tell her what I ordered again! She then said something in Spanish to the Cook behind her after five more minutes my burrito finally came out! I couldn't help but ask her why it took so long to cook my 🌯 burrito, I asked her if she had to kill the chicken first. She just gave me a deer-in-the-headlights look. Had it not been for the lines of communication being broken this review could have been a five-star because I thought the price was right, grilled chicken burrito I ordered was pretty large, it tasted good, and it came out piping hot! They couldn't even apologize for the long wait and their forgetfulness! Not sure I will ever come...