We had a truly awful experience at this restaurant. We arrived at 8:00, told us that the waiting time is 30-45minutes. We we starving and just got off of work. So we just waited instead driving far, we waited in the car. They called us to come back 40 minutes after, and it took almost 10 minutes just to be acknowledged. We were finally served at around 8:50, and then the food didn’t arrive until 9:20. To make matters worse, at 9:30, the waiter asked us for our "last order." I was confused, since we had just gotten there. He asked if no one informed us about the timing, I told him we hadn’t been told anything. We placed our second order, and that didn’t come out until 20 minutes later. By then, we had to cancel our appetizers because they still hadn’t arrived. To top it off, when I spoke to the manager, she insisted they weren’t talking about us, even though it was clearly our waiter who had called her over. Terrible service all around – poor communication, long wait times, and a total lack of care from the staff. Definitely won’t be coming back.
I forgot to mentioned, a crew member kept turning off our grill WHILE we were still waiting for our...
Read morewent Saturday for lunch. had never been to Yama before so was curious how they compared.
Not busy at all around 1pm Saturday and was seated as soon as we entered. Only two different prices compared to a lot of other different AYCE places that have 3 options.
Went with option B and glad we did. The orders always came out quick and every person was very attentive. Maybe a little overly attentive at times though. Since it does multiple things, the selections for sushi aren't as grand as strictly AYCE sushi joints, but still a good selection.
Only thing that put me off a little is that the menu had a section on it that made sure you know that if you had leftovers, they would charge you for it. It read like warning labels on things. I know they need to say it, but something about how this place did it felt off-putting.
Didn't get to try everything but will probably go back with some friends in the near future.
Second is that they had a giant projector screen playing a stream or music videos but the music being played over the speakers wasn't from that? Why not just...
Read moreThis was a sorely disappointing experience. We had to flag down a server about 10 times: we didn't have a regular server, or if we did, they never came back to our table. We had to keep bothering servers that were walking past us because no one stopped to check on us.
Some of the meat was still frozen and purple in the middle regardless of how long it was cooked. At one point we let it burn just to see if it cooked the middle - it didn't. The hot pot broth wasn't great - of course it's just a matter of taste, but no one at our table was a fan. It tasted really squash-y. There was squash in the broth and after it cooked for a few minutes that's all the broth tasted like. The ice water we were given was just a water bottle? I did really like the lemonade, though.
After we had paid the check (after flagging down a server to bring it to us and then again to pay it after sitting around for 15 minutes without anyone taking it) a server we hadn't seen brought us a carafe of ice water... as we were standing up to leave... (???)
Overall it was really...
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