Had a terrible experience at the commerce drive location. There was one young lady working all by herself with minimal experience. She was very pleasant, and talkative but I felt bad for her because they ran out of bacon, salami, Dr Pepper, amongst other things. She said she couldn’t slice anything because she wasn’t old enough and didn’t know how to change the pop out. She made me a meatball sub because I couldn’t get the sub I wanted as many things were out. The sub was so sloppy that I had to eat it with a fork - I understand that meatball subs are typically on the messy side, but this was destroyed and I really should have asked her to start over as bad as it was but I felt bad for her. I’m surprised she is allowed to be there all alone for so many hours without the help of someone experienced to ensure paying customers are getting what they are paying for. We were there on 6/1/25 at 3:00. No fault of the young lady, just lack of leadership in my opinion to ensure all is well. Subway has gotten out of hand with the cost of subs and for this store to represent a big franchise like...
Read moreTerrible experience with this Subway today! Ordered 3 subs on the app, one should have been toasted. It wasn't. We inspected all three sandwiches trying to figure out if we were somehow mistaken. Called to have the sandwich fixed and told to come in. After an unpleasant in-store argument, came home with another sandwich that had been intentionally made to be inedible, FLOATING in sauces, nasty, and smeared into the paper. This used to be a good restaurant, but has gone downhill, and now not a place anyone would want to...
Read moreThis location is out of cheddar cheese every time I'm in it. Additionally, I ask to not have have any sauces or mayo on my sandwiches, but they continually are cut them with a knife that had been previously used on sandwiches that had mayo and sauces which wrecks my sandwich. But I can't be "that" guy and ask for a new sandwich because the slow service caused me to wait long enough for this subpar sandwich, and also it would be rude of me to do it to the long line behind me. Reusing knives also seems like a health...
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