Smash House Burgers — Restaurant in North Miami Beach

Here’s a review for Gio and Jacob:

Employee Performance Review: Gio and Jacob

I would like to recognize the outstanding performance of Gio and Jacob at Smash Burger. Both employees have demonstrated exceptional dedication, teamwork, and customer service skills.

Gio consistently goes above and beyond in ensuring that orders are accurate and delivered promptly. His positive attitude and willingness to take on extra tasks have not gone unnoticed. Customers frequently comment on his friendliness and professionalism, which enhances their overall dining experience.

Jacob has been instrumental in maintaining the flow during peak hours. His efficiency, combined with his attention to detail in preparing food and handling customer requests, makes a significant impact on the team. He is a reliable team player who adapts quickly to any situation, ensuring that operations run smoothly.

Their hard work and commitment have been key to creating a positive environment at Smash Burger, both for customers and colleagues. I strongly recommend them for a raise as a well-deserved acknowledgment of their contributions.

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Great little spot for kosher cheese burgers. That's right kosher cheese and burger all in the same sentence. They are able to accomplish this by using vegan cheese after trying a bunch of vegan cheeses I can say with certainty the brand used at this establishment is the only kosher certified one I've tried that actually tastes good and not like funky plastic. With that being said the food is absolutely delicious. The smash burgers are one of the best in Miami. Forget all those hyped up places like Skinny Louie that you'll have to wait 3 hours for your burgers that aren't all that to be honest. THIS is the spot you want to go to. I got the double cheese burger with fries and beef bacon and some chicken tenders and was extremely satisfied. The burgers and the bacon were perfectly crispy, the fries were crunchy the tenders were fresh out the fryer. It was all delicious and it was all kosher. If you're looking for a great spot for kosher food, and even if you're not interested if it's kosher or not, I still highly recommend this place it will...

I am not too sure when it became acceptable for employees to just stand around on the phone when it’s slow. There is always something to prep/clean/organize. I was the only one in the restaurant and I was guided to the self order kiosk.

Then you start looking around and seeing all the opportunity in daily maintenance. The stainless fridges were rusty and leaking water on the floor. One of the employees squeegeed the water and pushed it under the fridge instead of drying it. Not to mention they dragged the squeegee across the whole store when putting it away since picking it up seemed to be too much. A/C vents are full of mold.

The burger seems like it was prepped and frozen because it had water juicing out of it and smelled like the freezer. The fries are just breading and have no meat to them.

Lastly this place looks like it is cheap. But when you have to pay $1 each for lettuce, and other toppings it adds up to a $20+ combo.

This place won’t last much longer especially when you have people there that don’t take charge...