Cayard Bakery — Restaurant in North Miami

I am usually not one to leave a bad review based off things other than the actual food. But this was the worst experience I've ever had! We waited an HOUR and some change for CHICKEN and Plantains! The girl up front took our then FORGOT to put it in. After we stood waiting for 30 minutes we realized people who came after us was getting their food first. We politely told her how long the food was gonna take. She looked at us like she had never seen us before and said I don't remember taking your order. Then we waited an ADDITIONAL 30 minutes and a whole new crowd of people came in and got their food. We then spoke to the owner and told him we were waiting for an hour for $11 worth of food. He then tells us to hold on and with no sense of urgency started preparing other people's food! After another 20 minutes we had, had enough and just walked out! We have been buying cakes from them for years but after today never again! They have no organization or proper ordering system! It...

This restaurant is very unprofessional, disrespectful and not efficient at all. I called over the phone at 1:33pm (order $4.00 chicken and fried plantain) I was advised it will definitely be prepared when I get there. I arrived to the restaurant ten minutes later. It was 2:21pm and I was still waiting, I asked how much longer is this wait grant I called via phone. I was told less than five minutes. The time showed 2:27pm and still NO FOOD. I did not get an answer but a nasty look from the restaurant assistance’s , they don’t care how they treat you, and lack respect for customers. I left and will never look back. I don’t care if the food is cheap, I deserve respect and great customer service. I AM UNHAPPY AND VERY DISAPPOINTED WITH THIS RESTAURANT. I’ll take my business...

The customer service is very bad. I press the order for my husband cake and I’m from Norway from Jacksonville. Get down to Miami pick up the cake. The cake wasn’t ready everybody who come after me get what they needed except me they don’t care they just care about getting the money Either Haitian or American and they pretend they can’t speak awards of English. It’s really disappointed that they are in a Haitian community we are Haitian and you’re treating your own people badly so I’m not really sure if I will go back to them no matter when I come back down there or if I want friends to eat over there, they just not up to what...