Pizza Pie Cafe — Restaurant in North Ogden

You can definitely tell that the place recently changed management, and not in a good way.

We used to go to this location almost weekly for MONTHS because everything was always well taken care of here. The pizzas and dessert items were replaced after a certain amount of time, ensuring the guests always had fresh, moist food. The salad bar was always stocked and wiped down, and the pasta sauces were always delicious and tasted fresh.

Unfortunately we moved away, and haven't been able to come here for quite a while, and we drove quite a distance just to come back to this one since it was always so good.

We should have stayed away and let our memories of how the place USED to be live on.

The pizzas were hard as cardboard, dry, greasy (even on some of the ones that aren't normally greasy, which we couldn't figure out) and didn't appear to be getting rotated unless the ran completely out, the salad bar was a mess and almost out of a few items most of the time we were there, the tables were rather dirty.

Now, on to the pasta sauces. I watched a few people walk up to a couple of the sauces and stir them around, lift the ladle, shake their heads And drop the ladle back down and get something else. After ordering a pasta dish to start my meal as I always had in the past, I looked at the pasta sauces and noticed the both of the cream based sauces had separated, which happens when you have too much fat ( which is usually butter in the case of the cream based sauces) or you overcook the sauce, or the holding temperature is too high (which continues to cook it as well), and it causes the sauce to have a nasty soured almost rotten flavor and texture.

And then there's the desserts. The one thing I always looked forward to after my yummy pizzas and pasta dishes was the deserts (mainly the cinnamon sticks).

Walked up and saw almost a full thing of the cinnamon ones and was happy, thinking that meant they were fresh. I grabbed a few of them, and bit into one and it felt like I bit into a thin, dry piece of cardboard. I went and asked the guy behind the counter if there was fresh ones coming and he said yes, they had some working, but given how long it took to come out, he didn't have someone start it til after I mentioned it.

When he put the fresh ones out I grabbed a few of them and noticed they were still paper thin, not like the big, fluffy ones that they used to make, and it was still like biting into cardboard.

The only thing I could think of to be tgis drastic of changes throughout the whole place was there was recently a change in management, and upon voicing our concerns to a member of the staff in our way out, they confirmed my suspicions that there had indeed been a change in management.

This used to be one of our favorite places, and now I can tell you we will NOT be back unless there is another change in management who takes pride in their place again, and doesn't try to save money and cut corners by leaving out old product that is all dried up and thin breading for...

I've been to Clinton, and layton locations and this was my first time going to this location and it was the worst experience I've had from PPC. When I got there I had a special request for a pizza (hasn't been an issue at other locations) asked 2 girls if I could request it, they said yes they will ask them to put it in. They told me it would be put out with the others, I waited and ate some salad while I waited... went back about 10-12 mins later. It wasn't out yet. I stood by the pasta for atlesst 2 minutes and waited for someone to acknowledge me, (they all looked like they were trying to avoid me) all employees looked like they were all under 21. Not sure if any were managers but didn't look like it from a customer point of view

Finally 1 guy came up and I then asked if it was close to ready. He looked around and said sorry about that, it looks like it didn't get put in, we'll get that right now... I said okay, about 8-10 minutes? He said yes, walked back to my table and waited again.. went back and it was STILL not there. This time I asked my friend to ask about it as I stood there. They told HER the same thing! (Sorry, looks like we didn't get it in the oven) it was just an Alfredo sauce pizza and cheese! So I said, im done waiting and asked for cups for Alfredo sauce and after that I went back for a piece of dessert and it was finally out but that was 40 mins after being there. I only had room for 1 slice so I was very very disappointed that I couldn't enjoy more. :(

I really do love the PPC chain and that its a pizza buffet but I may have to just drive out of my way to another location because this one (even though its closest to home) has issues. I honestly wish I didnt even leave a tip because of this service I received.

I get it. I used to work at a pizza place, I get you wanna hangout with friends at work but WORK COMES FIRST.

Please fix...

We have been patronizing this location since it opened years ago. It seems like it has changed ownership or is being severely mismanaged. The past 7 or 8 times we have gone it has gotten decreasingly worse. The pizza is haphazardly thrown together and generally overcooked. It looks terrible right out of the oven and there is no enjoyment in consuming it. Many of the sauces on the pasta bar have been overcooked and are separated changing the experience dramatically. The salad bar has remained fairly stable. There was once an enthused and excited staff and the now the staff seems very disconnected and almost in a trance at times. There used to be a great energy with the staff and the restaurant that is just not present anymore. The restaurant itself has had very little upkeep since it was converted to a Pizza Pie Cafe years ago. It now looks dull, dingy and in need of a major refresh. The landscaping is all burnt up around the building and the overall feel is that there is no care or investment going into the business anymore. The original owner was always out on the floor, would visit the tables of the guests and see how things were going and had a great energy that he empowered the staff with. I have not see a manager on duty for a long time, at least someone that is not a teenager. It seems as if there is no management direction and there are just a bunch of teenagers running the place doing the best they can with not much understanding or vision. So sad to see this location fall into disrepair at every level. Pizza Pie Cafe in North Ogden has been a huge part of our family over the years, but unfortunately the days of its glory are long gone and we will not be going back and spending our money on a well below...