I went to dinner with my family, unfortunately when the drinks came first the beer spilled, then one glass of wine, then the other, crashing into the waters on the table. Needless to say, myself and my daughter were soaked in beer and wine down to our underwear. My father suffered a cut on his ankle from the broken glass. To the bathroom we went to try and clean up, dry off. Deciding to stay because I was soaked in alcohol and could not go anywhere else in this condition as it was now almost 7pm. I was offered a shirt from our waitress which I initially declined bc at that point I was unhappy but fine. But I got cold, because my shirt and jacket were soaked, so I took them up on the offer of a shirt went, put it on and ordered dinner and continued on. Fast forward bill comes, drinks and apps were comped, but dinner was not. We didn't order tomahawk steaks, it was chicken sandwich, a salad and fish I hopped out of my seat bc quite honestly I was flabbergasted. Manager "Phil" couldn't understand why I would think the meal should be picked up. He paid for the drinks and apps..getting nowhere with this guy, I walked away. He comes over to the table, "we were talking" I was done. My father pays the bill, bc we weren't there for a free meal. Here comes Phil, late and wrong...."oh, you paid the bill? I was going to comp it." But he didn't. He didn't void the charge, he didn't offer a gift card, nothing. I call the general manager, "Sam" 2x after the fact no response. I call again, lucky me, asked for Sam and get Phil, go thru this all again, no resolution. Asked him to have Sam call me back. Again no response. Sadly, I WONT be back and I always looked forward to Frigates when I visited. Management is terrible. I spent 3 hrs washing wine out of my clothes, my daughter had a vest with handmade custom and hand painted patches that can't be washed. The cost to have that cleaned was certainly more than the cost of a couple of dinners. Shame on you for saying we got enough Phil!