This location I believe, has the most hospitable service. The servers are attentive and appropriately dressed. The dining room has a totally different vibe from all the others. None of the tables are dressed with the red and white checkered plaid that you'll find in every other Aurelio's. The color pallet is bright and grey with dark brown tables and longer booths. I didn't notice any stain glass decor like you'll find in other locations. We visited on a Friday from 4pm-4:45pm and were The only customers in the dining room at that time. The pizza matched the quality found in Cedar Lake, unfortunately. The appetizer menu is missing boneless wings as an option. However, the price here was the lowest so far. We did not order the combo platter during this visit but, they offer a deal called Happy Hour where they offer $10 off your order between 3pm-6pm. I don't know what days of the week they offer this deal but, it applied on the Friday we visited. Our total for the pizza and 2 soft drinks came to a mere $32 after the $10 discount. The staff and management was very receptive to our feedback and I suspect if we had ordered the combo platter without a discount, the total would have been slightly high...
Read moreOrdered for carryout: 2 orders of four-cheese ravioli & a large thin sausage pizza. Total was $46.76.
Ordering online was easy to do and quick and picking up was also quick and efficient. There is a specific carry-out door to use for this. That was easy to find and use.
The food was decent - although we ordered marinara and alfredo sauces with our ravioli and only received the alfredo. It was still decent.
The pizza is good, not excellent, but good. The sausage was made of chunks and had a good taste. The cheese is very good and this pizza has a crunch and I would go again.
For the ravioli - the menu says: "Four-Cheese Toasted Ravioli Eight crispy breaded ravioli’s, stuffed with our four-cheese blend. Served with your choice of dipping sauce." We ordered two orders of the four-cheese, and normally that would be 16 total...but for some reason we only received 12 total. I assumed two orders would be 8 x 2 = 16?
For that reason and the missing marinara sauce I deducted a star. It's not like they were crazy busy on...
Read moreWent there to buy a gift card. Well the next morning I discovered that they triple charged me for it. I attempted to call them and they told me that no one would be able to do anything about it until 3:30 that afternoon. The preteen behind the counter told me that the system was having problems. The only problem was the person behind the counter with no computer skills. She said she had to run my card each time because the system was acting weird. Each instance of she ran the card was deducted from my account for one 25 dollar gift card. Not being able to solve this until the afternoon is unacceptable. This person in charge should have been called instantly. The woman on the phone told my bank I was probably trying to commit fraud against Aurelio's Pizza. Idiots. I guess that is what I get for not going to the Homewood location. THE REAL AURELIOS. The Munster location location needs some serious retraining and a couple of business ethics classes. I...
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