If I could give this place 0 stars I would. The racism I saw here is despicable and undeserving. I placed an online order that was to be ready at 8:55 I arrived around this time and my order had not been started on when I went in I said Hi and received a blank stare from Marshall. He went on to say that my order is not ready because he has other orders I said ok, then he continued and added “my manager wants to speak to you”. Here I was confused and asked “your manager, why?” He said he didn’t know and when I continued and asked “ok, where’s the manager?” Another employee came out from the bathroom and started to put on his gloves here he asked “are you …..” a name that is NOT MINE! I asked him what is the name on my order and after he said it to me I asked “so I am not ——— right?” Here he said no, but their looks and eye contact with each other was uncomfortable and filled with hate! I asked why did you not make my sandwiches because you thought I was ——— they said we have problems with her and we do not serve her here and so I asked “what does that have to do with me?” They said you order the same as she does. The story goes on for a while as we exchange a lot more, long story short, they assumed I was someone else because of my name, then because of my religion and the way I dress, then they refused to give me their names. One said his name is Eddy (although I don’t believe him because of the long pause before saying it) and the other more rude and main reason for this racist argument did not want to give me his name and I finally managed to see it on his shirt, it was MARSHAL! These employees are unprofessional and they are liars saying the manager wanted to speak to me and she was not even there. The racism was obvious and undeniable, this will be going...
Read moreWe placed our order online and picked it up in-store. They currently have an online order pickup shelf to the left of the order counter, which saves online orders from having to wait or appear to be cutting folks in the order line.
The BBQ chicken on wheat tasted great. All sauces and toppings were added in the correct amounts requested. My partner had a turkey wrap and it had immense flavor and tasted good.
The only complaint (and the reason why I took off 1 star) was that they didn't bag the chips that I requested for me. That might seem like a small thing, but if I had ordered a drink too, it would've required going to the counter, which defeats the purpose behind the online order pickup shelf. Add the fact that they have a Curbside Pickup option, where both drinks and sides would be expected along with sandwiches, and you can see that there is a disconnect on completely fulfilling all items in an order.
Otherwise, a tasty enjoyable...
Read moreThis place is disgusting. The older employee (with glasses) was very rude during ordering. She also was very ignorant during my visit. The bathroom had the toilet leaking all over the floor and reaked of urine. The ceiling has been leaking for YEARS and they still have not fixed the leak issue. I will never return to this location again. The older lady here should definitely be fired. I never give one star reviews but this place is the epitomy of eateries. After I complained about the bathroom, the lady THEN said the bathroom was out of order and put a sign on it after I already got endured that disgustingness. I will be notifying the health department on Monday. In addition, the fountain machine was ALSO out of order and I was forced to buy expensive bottled drinks with no refills being possible. The worst Sunday luncheon my family and I have ever had. I pray I do not get sick. I'll just eat at home the next time I...
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