Went there on a Thursday 12/2/2021 and saw a table we liked and inquired about the price because it was not listed on the item. An employee went back and asked the manager how much it was (or so she claims) and came back stating they had not priced the item yet. She also said she could take our name and number and call us when the item was priced.
We did not receive a call the next day, so we called them. No answer. So we left a message. Saturday (12/4/2021) comes and again, no phone call. So we call yet again and yet again there is no answer. Finally, we decide to drive over there only to be told that the item had been sold. WHAT ?!!?
There was NEVER a call, as promised. No call back to tell us the item was sold. We had to DRIVE there only to be told that the item had been sold to someone else. When confronted about it, the employee made EVERY kind of excuse other than what actually happened: THEY dropped the ball. Employee even said “I know you called this morning, but….” But what ? But you call back and say “hey, I’m really sorry but we forgot to call you and sold the item already.” Would not have been fun to hear but would have saved me an extra call AND a trip.
The prices are a tad high for the items but I give them the benefit of the doubt since it’s for the animals. You can’t really find a good excuses for poor customer service though. I enjoy a good thrift store but this is not one of them, so I def would...
Read moreA great shop with great stuff for a great cause (Humane Society Calumet Area). The crew is mostly volunteers, so they are occasionally understaffed, but everyone is dedicated to the cause. The grumpy shop cat is fluffy and adorable. (Yes, she does test the furniture, but if you have serious allergies, I doubt you'd be buying second-hand furniture anyway.) You can bring your pet shopping with you and they even have seasonal events with pet photos. Everything in there is donated by a very generous community and some amazing and rare pieces show up every so often. Fantastic prices even compared to other local thrift shops. Furniture, books, movies and music, art, decor, household items, small appliances and electronics, jewelry, toys, sports equipment, china sets, linens, hardware and tools, lamps, seasonal items. If you love secondhand shops, this is...
Read moreI cannot speak highly enough about this place! First of all, I know the money is going to help animals and not stuff the pockets of higher ups like in big-chain resale. So I’m more than happy to donate to them instead of goodwill when I can. Secondly, their stock is actually pretty amazing! I’ve found antiques like beautiful glassware and old books like a civilian guide to nuclear preparation to brand new things like an air filter to my vacuum. And they always have great sales! Wait, don’t let me forget to mention…THEY SELL DELICIOUS CANDY, TOO! :D It’s my favorite place to support in the NWI region! Go there and I bet you’ll find...
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