White Castle — Restaurant in North Township

We have gone here for Valentine's Day twice so far. They go all out making Valentine's Day, very special here. They dress up the place with balloons, streamers, linens and candles on the tables. Several of the White Castle crew become waiters and waitresses for the evening. They are very courtious, and bring your meal to your table after ordering off of specially prepared menus, exclusive to the occasion. In keeping with the theme of being a "fine" restaurant for the evening, dining in is only available to those that make reservations ahead of time. (The Drive Thru Window is available to the general public) In addition, only on February 14th, White Castle allows tipping. Also in honor of Valentine's Day, specially prepared desserts are made for the occasion. So make sure you leave room for one of those. It is a fun, quirky way to spend Valentine's Day without breaking the bank, and your date might think that it is kind...

been here twice. first was drive through. got the 2 double burger meal and when i went to grab a burger there was an unreal amount of onions just shoved between the two boxes, both burgers were shoved into their boxes the wrong way as if it was a contest to see how fast they could get this order out. mind you I was the only customer at the time and it still took longer than usual. second visit was dine in(tonight, friday june 30th 2017 @ about 10pm and both the customer service and food was way beyond expectations. the same meal, except this time both the fries and burgers look better than their advertisements. I imagine my first visit must have been on a bad day for one of the employees. but i was treated better at this location than ive ever been treated at the location closer to my home....

First if all in and of itself, as a whole I like White Castle. However this Castle in particular is by and far the worst in the Region. The service at the drive through is terrible, people have no customer service skills what so ever. They also routinely get orders wrong and do very little to fix the issue. I will not be returning to this store ever again and I hope the the staff there find themselves fired for their overall lack of ability to do a relatively simple job. Especially the management who seem to care very little.about customer satisfaction and take virtually no pride in their work what so ever. Also on today's visit most of the staff looked wildly unkempt. Shirts not tucked in, not wearing hair nets or gloves I have half a mind to call the...