I was in the lobby eating my lunch with my fiance and I had over heard the manager yelling at one of the workers for laughing and having good customer service and speaking to one of the customers. From my opinion that was very rude and very unprofessional. He told that worker to focus that he paid her to work not to laugh. What does he expect the workers to do be very unfriendly and frown. That isn't very good customer service. That makes me not want to go there anymore. That worker was very good at what she did and he made her feel like she was doing something wrong. Not very happy with that manager he needs to be more professional with...
Read moreI have now had my last 3 orders from the North Vernon, IN location incorrect. When I informed the person behind the counter that I wanted what I had actually ordered (the receipt was correct) in a normal tone of voice, the kid said I didn't need to yell. I asked for the manager. She was just as rude as the order taker. I informed her that I had not yelled and she did not believe me. When I asked for the general manager contact info she blew me off. She did tell me when the GM would be at the store. Then she basically told me to leave...
Read moreNorth Vernon Indiana location. Kaleigh very unfriendly, had no smile no suggestive sales in mind. Fries cold & way too salty. I asked for more they did give me fresh i asked for no salt plz...but cook started to salt them again. I was taken back at how much salt came out of the shaker. Cook didn't care as he started salting the fries again. The shift mgr stopped him. She was really trying to make things right. This location has a bad attitude other than shift mgr. I will not revisit this location. Very...
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