Baskin-Robbins — Restaurant in Norwalk

Today was the worst experience I've ever had I went in there with my kids and bought 2 creature creations my daughter did not like her ice cream so I went back and asked them if she could get another flavor since she didn't like it mind you it's covid and they do not give samples on ice cream so how was she supposed to know she wasn't gonna like this ice cream They told me they couldn't give her another one they couldn't take it back because she had aten a scoop already like what were they gonna put it back to resell it i was so upset I had my daughter trash it in front of them thanks for making my 5 year old cry cuz you wouldn't give her another flavor they wanted me to re-buy it...

This Baskin Robbins sucks!! I ordered a picture cake for pick up at 1pm and I arrived at 2pm, only to be told by the lady behind the counter that she cant find my cake. She made some calls and then has me waiting for 30 minutes, claiming her printer isn't working and that someone is on the way with the picture I ordered so they can place it on the cake. Don't order your cake here. You're not gonna get it. I ended up leaving...

Looks like they remodeled a little so the prices are too high. My kids can get an Oreo shake from Jack in the Box or Wienerschnitzel instead for $5 instead the $20 I would pay here for the scoops. Plus, other cities are cheaper than Norwalk these days so I juat go to them for Baskin-Robbins. 1 you can get 3 packaged quarts for $20 so they get...