We came in today with a table of 7 people, all of us ordered either salad or burgers. It took well over an hour and a half for us to get our food which is beyond ridiculous for some burgers and salad. When the food came out to the table the burgers were cold and I had grilled chicken on my salad which was also cold. During our hour and a half wait we attempted to speak to our waitress Lisa and ask her how long it was going to take for our food to come out and if we could have our checks because we had an engagement that we needed to go to. We were already going to be late with how long our orders were taking. She stated she would go check and completely avoided us and ignored our table for over 20 minutes. At one point I had to walk up to her myself to ask for a drink refill for our table. Food came out and it was utterly disappointing and not worth the wait. We were still waiting for the checks that we asked for previously with no acknowledgement from Lisa once again except for some eyerolls. At this point one of the women from our table had to get up and ask another waiter for to go boxes and our checks. Right after that I went and asked for a manager because that's ridiculous that we have to wait our own tables at an establishment where we are paying for service and food. A gentleman came out and apologized and said he would give our table coupons and he supposedly went to go get them and we never saw him after that and we never recieved any coupons. I would avoid this place, this is my second time eating here and both times were terrible.