Adam's Bagels Cafe & Deli - Norwood — Restaurant in Norwood

I ordered a sandwich online and it was promised for 7:00am. I arrived at 7:10 and when a small, older lady asked how sge can help, I asked for an order for "Andrew Ko". This staff member gave me a bag for "Heather G", which I can understand was maybe due to the loud setting. I then said my name again and the small, older woman just walked away and worked on another order. I was confused thought maybe she was getting started on my order. After 5 minutes, I realized everyone behind me was being helped and my order was ignored by this woman. Another woman asked who was next in line. When I jumped back in, they gave the bag for Heather again. The older woman raised her voice saying the bag wasn't mine. I waited another 5 minutes for the younger woman to search around, and they finally gave me my bag, which was literally on the counter right behind them. Honestly, that older lady has 0 business being in a customer related job. She has no manners, as seen by her raising her voice, and she doesn't know how to give updates or end a conversation. You don't just walk away from a customer right after asking "how can I help?" just because you aren't competent enough to find the order. Ask for help; it...

This place is a hit or miss . Today I went in and got three bagels w cream cheese and two bagels nothing on them . 1 orange juice , one chocolate milk , three medium coffees and a fruit cup, my total was $52!!!!!

$52 for what exactly ?? If you calculate with the most outrageous prices my total shouldn’t even be anywhere near $40

Let’s say $5 for a cream cheese bagel 5 x 3 = 15 3 coffees let’s say $11 Fruit cup $5 Two plain bagels $2.50 1 orange juice $3.49 1 chocolate milk nesquik $3.49

These are prices off the top of my head and I rounded up .

So how was my order $52 idk

Not to mention the cream-cheese was barely there . Literally no cream-cheese . I wish I knew my husband paid $52 for this before we left because I would’ve had a word w the cashier

I did want to mention last time I came the bagels were filled much more generously , and the prices seemed more reasonable. Not sure if the guy working the cashier is overcharging on purpose or it was an accident.

Either way I don’t think three filled bagels and some drinks warrant a $50 price tag. Id rather go to rockland bakery and get fresh bagels and their homemade cream cheese and feed a family of 5...

This is the second and last time I will order take out from this place.

First order a few month ago, they failed to supply pancake syrup and butter. I was aggravated, but fortunately I had some at home

Today I order an omelette platter. They failed to include home fries, toast and butter.

Your menu clearly states…..

All Omelettes are prepared with 3 Eggs or Egg Whites & Cheese. Served with Home Fries & Buttered toast

By default, you should have included this. Stop cheating your customers by not providing these items.

I called store and lady said it does not include this unless I ask for it. Then why is it cited on your menu? She asked me to come back. I will not be inconvenienced to drive back there for something you should have given me.

They are clever to not give items so they save $$$ in end. I will never give them another chance and will share my poor feedback in this local area.

Worst bagel shop in this area.

P.S. Don’t fall for the...