I should start off by saying that I love Guarino’s cake. I have ordered two cakes from there in the past month and i’m in there almost every week buying cupcakes for coworkers birthdays. During my visit last week I spoke with the owner because of something that happened the previous weekend. I had picked up a cake on Sunday at 12:30. Just before they close. It was supposed to be a large chocolate cake with peaches. $48. Unfortunately when we cut it that night at the birthday party it was a rum cake. I didn’t have another cake is back up, and I thought it was just yellow cake. So I served it. When I brought this mistake to the attention of the owner, she looked up the receipt and it said rum cake. She accused me of ordering the rum cake or miscommunicating. But I never would’ve ordered a rum cake knowing that there would be children and a couple of recovering alcoholics present. Needless to say most of the kids tasted and didn’t like it. I was one of the last people to have a slice so we didn’t realize that it was rum cake until after most of it had been served (and thrown away). I went in there today to buy cupcake with no intention of asking for a refund. Wanted to bring the mistake to their attention. After the owner got belligerent with me I did ask for a refund and she offered me three dollars ($48 cake). Looks like I need to find a new bakery. Any suggestions?

At the suggestion of a friend who owns some bakeries in Europe, I went to Guarino’s this morning to give them another chance to rectify the situation. I spoke to the husband this time and he said that his wife already talked to me, I should get over it and stop wasting their time. He then turned his back and walked away (to the back room). Won’t be back.