Napper Tandy's — Restaurant in Norwood

8 of us from a large insurance company in the area went to Napper Tandys on Wednesday evening (Feb 14, 2018) for dinner, drinks and Trivia night. We were really looking forward to unwinding after a long day of training. There were 3 people from the United States (out of state), 2 people from Canada, 2 from Germany and 1 from France.  We got a table and the waitress came over with menus but didn't ask us for our drink orders, instead offered us to get water.  We ordered two appetizers for the table as she was about to leave. We had to get her attention again because we wanted to order alcoholic beverages. She then asked for all of our identifications (ID's). We all complied and gave our drivers license's. All of us are over the legal drinking age of 21. She left and went to the back of the house for approximately 10 min. She returned and told us that anyone from the outside of the US must provide a passport in order to order alcoholic beverages but the people from the United States were fine.  We were very surprised as this was new to us, mainly for me because I have been in Norwood many times over the last 12 years and I was never asked for my ID, let alone my passport.  One of my German colleagues had his passport so he was able to order a beer. The French colleague was not drinking, so that 3 of us needed our passports.  I asked why they need our passport but was not given a reason.  I have a NEXUS card. A NEXUS card can be used in lieu of a passport when crossing the borders between Canada and the US. I tried explaining this to the waitress but she would not listen to me or bring in her manager to speak with me. In order for me to drink alcoholic beverages with my group I had to go back to my hotel to get my passport. I was furious but didn't want to ruin my groups evening and create a scene. Normally I would have immediately gotten up and left. Three of us took the hotel shuttle back to our hotel to pick up our passports and returned. The waitress took our passports, and again went to the back for about 5 min. We noticed a female manager return and go behind the bar and make a phone call while frantically flipping through our passports as if she was a border officer.  A bar manager cannot. No legitimate reasons were given for this treatment. If there was a reason, fine, I would understand. We finally got our passports back and were able to order our alcoholic beverages. Despite being extremely angry and frustrated we did not make any scenes.  We then had dinner and played trivia.  We made the most of our time there despite incredibly slow service and dealing with a rude waitress who clearly did not want us there.  I paid the bill for the group and we left. That being said, what happened bothered me a great deal and left an incredibly bad taste in my mouth.  We were able to find an advisory from The Commonwealth of MA Dept of the State Treasurer Alcohol Beverages Control Commission (ABCC) Advisory on MA ID Card As Acceptable Proof of Age for Alcoholic Beverage Purchase based on MA General Law Part 1, Title XX, Chapter 138, Section 34B.  Here is what it says:

As a result, beginning October 29, 2012, alcoholic beverages licensees may reasonably rely on the following forms of ID for proof of age: A MA Driver's License; A MA Liquor ID Card; A MA ID Card; A Passport Issued by the US or a government that is officially recognized by the United States; A Passport Card for a Passport issued by the US; and A Military ID Card.

Based on this, you're right, a passport is needed. For EVERYONE in the group, except me. My NEXUS card is considered a Passport Card. It is issued by my home country Canada AND the US. You violated the law for serving my three colleagues from the US. You can't simply apply this law the way you want based on who you feel comfortable with and you don't want at your establishment. That's wrong and not how you run a business.

Napper Tandy's - I want a response and an apology.

Thank you for...

The service was incredibly slow, my salad was ok, but then I got sick on my way home that evening, I was fine after getting sick so it wasn't a stomach bug... thank God for gas station bathrooms... My brother's pizza was nice but also overcooked, dad's food was soupy. I think our waitress was on something- she had this glazed over look in her eyes. Additionally, she was showing far too much cleavage! The other servers seemed to be covering for her crummy service thankfully- good job to them, but she was awful. I will...

We have been here a couple times and a friend that comes over to play board games will stop there for a drink on his walk back home and it's between our places. Nice little pub with a decent selection of things to eat. Doesn't have the best food ever but it's good for a quick bite or if you need some appetizers with your drink.

It's nice that it's one of the many options in Norwood and if you can't find parking right in front of it, there is as lot right after it on the left. So parking is never a...