I recently visited Moe's Southwest Grill to buy a burrito for my daughter and was extremely disappointed to learn that they only offer one size: the HomeWrecker. This forced me to spend almost $14 on a burrito that was far too large and expensive for a child's meal.
When I raised this issue with the manager, I was told that adding smaller burritos was logistically difficult due to challenges with sourcing smaller tortillas and space constraints. When I asked how they managed to get the larger tortillas, the response was simply that they refused to consider the smaller tortillas as an option.
This seems like a blatant money grab, as it forces customers to purchase the $14 Homewrecker burrito instead of offering a more affordable, smaller option. It’s disappointing that Moe's won't provide flexibility or consider their customers' needs, especially in a community with many families.
Moe's, you are missing out on a huge opportunity by not offering smaller burritos, and I hope you'll reconsider this stance. Until then, I’m afraid I’ll be looking for alternatives that better cater to all...
Read moreCrew were super friendly and upbeat all times I’ve been. Meat has always been lack luster and poorly prepared. Vegetables were fair quality. Had a chicken bowl and next day had food poisoning symptoms. Figured it must have been something else causing it. Went again and had another chicken burrito bowl. Had food poisoning the next day. A few weeks later had another chicken burrito bowl and had food poisoning yet again this time lasting almost 3 days. I can’t do this to my body again, the health inspector needs to come check...
Read moreMoe's Southwest Grill at the food court main PX Schofield Barracks was Awesome. The Steak Stack and Steak Quesadillas were Outstanding. The cooking area was well cleaned and kept organized by the staff and they were very Aloha friendly. The prices were comparative to the local economy. Extra Guacamole is a small additional cost. I Very much recommend this establishment for a quick, delicious meal. Mahalo...
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