Colonial Room — Restaurant in Oak Brook

Review is for high tea and not meal service.

Atmosphere: 5. Lovely fireplace seating. Decor and warmth of room was very nice

Presentation: 4. Table was a bit crowded for the # of things on it

Explanation: 1. This fell short. There were five jams/compotes on the table. No explanation of what each was. No description or summary of tea sandwiches when served, nor of the type of scones, bread and deserts. When asked, was hurriedly told what they thought it was. Huge missed opportunity to sell high tea.

Food: 3. the bread on the sandwiches was dry on the top, which means they are sitting out in the kitchen. Tea was good quality loose tea but limited choices. Only one black tea out of nine total. However they do replenish the dishes which is a nice touch

Service: 3.5. kind, nice but not knowledgeable about high tea. Requests for refills were promptly taken care of, I just wish we would have had more explanation about what they served.

The staff and room made it nice experience overall but will not return...

I went here this week with one of my girlfriends for Mocktails and an appetizer. First of all the bartender/server did not know how to make a mocktail. My friend’s spritz was flat and it called for rosemary but there was none in it. For Mocktails that are over $10 that is simply unacceptable. She barely drank it and told him it was flat and he did not comp it which would have been appreciated since it was terrible.

On to the crab cakes, —they were quite small and tasted like mystery meat plus the avocado looked unappealing.

Third: The server/ bartender must have been new or just poorly trained as we split the bill and he charged me for the whole bill twice (he reversed it) didn’t apologize for this and then goes to charge me an additional tip on my card when I tipped cash and wrote that on the receipt! Also we had to wait ten minutes to pay the bill. We had to go up to the bar and pay because he did not come to give us the check! It was not crowded Wtf! Will not be...

The pictures that are online for the Colonial Room are very misleading, they make this place out to look much more grand than it actually is. The pictures online are actually of the ballroom areas, they're beautiful and well-lit and well decorated. The actual dining area is old, small, dark and disappointing. We stayed at the Drake hotel and had Eggs benedict for breakfast at $15 each. We had really high hopes for this place since we had seen quite a number of good reviews. We were the only customers in the restaurant at the time, but it took 35 minutes for two breakfast plates to come out. We were served coffee in the carafe but it was only lukewarm when we received it..We also had a small parfait, which was even more disappointing. It was basically two or three tablespoons of regular yogurt on a plate with fruit and a little bit of sauce smeared across it! Unbelievable. I would not...