I'm writing to express significant concerns regarding the Burger King location on Broadway. While there's a prominent 'hiring' sign in the window, I've observed a distinct lack of diversity among the staff. Furthermore, it appears that few, if any, of the employees live in the Rockridge area. This raises questions about their hiring practices and whether they are genuinely providing opportunities for local residents.
Beyond the hiring concerns, I've frequently encountered communication barriers due to language differences, which impacts the level of professional service customers receive. As a US citizen and a member of this community, I believe companies like Burger King have a responsibility to consider local employment and ensure their staff can effectively serve their customer base.
I urge Burger King's management, both at this location and regionally, to investigate these issues. It's crucial to address both the hiring practices to better reflect and support the local community, and to ensure that all customers receive professional and accessible service. This situation needs to be rectified. So I'm going to give this location 1 star because zero isn't an option, and this is based on my repeated negative experiences with their hiring practices and the resulting impact on customer service and local...
Ā Ā Ā Read moreThe employees were friendly and helped us place our order accurately meeting all of our dietary needs and exclusions. They were very mindful of food allergies and made sure that we would get our food exactly how we wanted it.
The food was absolutely delicious. Everything was made well and cooked to order. It had a great taste. High quality and reliable standards. The fries were crispy and the Whopper and chicken sandwiches were cooked to perfection. Everything was hot and fresh.
I am consistently impressed by this location. Every time I come into the restaurant it looks spotless clean. All of the tables and chair are wiped and the floor is freshly mopped. The restrooms are even clean and smell good.
Coming to this location is always a good experience and my family is always happy to eat here. I highly recommend patronizing this restaurant. This location in particular is very well managed and well staffed. The people who work here are very nice and provide great...
Ā Ā Ā Read moreActually quite a nice location, ample parking lot outside, very, very nice interiors, everything was new and modern. Wait was pretty short and food was what you can expect in a cheap fast good joint. Unfortunately they do not have a drink fountain accessible to the public so you have to tell them what you you want to drink. I do not like ice in my drink and I typically take half Coke and half Fanta, and it's extremely annoying to explain the associate. The reason the fountain is not accessible is most likely due to the demographics of the place. Shortly after we sat down a bunch of local teens stormed the place and started making so much chaos it ruined my...
Ā Ā Ā Read more