Equator Coffees — Restaurant in Oakland

Ok so. This location is outdoors only. Went here one day wanting to cozy up and get away from the rain with a cup of joe in my hand. Turns out, my first time here I had no idea this is the worst place to do that. On a nice day the outdoor seating is a VIBE, but unfortunately, if the weather is terrible, I don’t enjoy waiting outside for my coffee while the wind chills my bones. So I give the atmosphere a 3/5 because in the Bay Area the weather can be a bit chilly without notice. Also. I really hope they hear me when I say they need more options than just a 10oz and a 16oz. I am a 12oz girlie till I die!! And I hate that the 10oz is too little liquid for me and the 16oz is too much and tastes watered down. Fun fact, it’s the same albur of espresso shots in both sizes, the 16oz just has more milk, unless you pay extra for another shot. So to me the 16oz is a watered down lightweight latte unless I want to spend $10 on my latte and add more shots etc. The milk here is organic though!!! They use Strauss Organic which is a HUGE plus. I’m always looking for places with organic coffee and organic milk and I really appreciate that...

This review is specifically for this location only. There is no consistency in the way they make my favorite drink, which is the lavender oat milk latte. I am never disappointed at the locations in Sausalito, Marina, and downtown San Francisco. I even wish they opened in Berkeley.

There’s homeless people feeding cats here in this location and there’s dog poop everywhere.

The baristas are constantly talking, so the line to get my coffee is more than 15 to 20 minutes and when I get my coffee, it’s a hit and miss. Emphasis on inconsistency, poor time management, and the environment is lacking upkeep and cleanliness. The wash station barely has them walking through to wash their hands after touching money or picking up some thing that dropped on the floor. So buyer beware, this location...

FOOD SAFETY CONCERN!!

I had been going to the OAKLAND BAY STREET location about 3x times every week for the past 4 years (tipping every single time), BUT I will never go back. I reported this concern to Equator Coffees (Tina Malouf) but she ghosted me and as far as I know did not take ANY action as she had promised. Here's what happened: I saw a male supervisor SPIT into my bagel. No joke! Then, when he gave me the bagel he said with a smirk, the cream cheese is runny today. Instead of dealing with the employee. I contacted Tina to resolve this matter without the intention of not going public and as I mentioned, NOTHING WAS DONE. Be warned, FOOD SAFETY and CUSTOMER SERVICE is of no concern to...