Haddon Hill Cafe — Restaurant in Oakland

Me and my family are/were regular customers of this place for quite sometime. However, i've noticed recently that their service and overall quality of food has gone downhill significantly overtime. We had just gone just yesterday and we were quite appaled with the quality of the food. We had ordered two hot chocolates, a redeye, and 3 detroit styled pizzas, which we asked for them to be warmed up. The person taking our order looked stunned for a bit and asked what a redeye was (whatever, not a big deal). When our food was ready, we noticed that the pizzas were not even warmed up at all. The hot chocolates tasted like straight hot milk with the slightest amount of chocolate in them. Another time i had went there and ordered a hot chocolate, i WATCHED one of the baristas try his hardest to pump out all the chocolate syrup left in the container and give me a SMALL when i had paid for a large. On top of the wildly varying food quality, it is extremely expensive for the drinks and pasteries they have. They should not be priced how they are if the quality and service is going to swing from pretty decent to borderline deplorable. I did not want to see the downfall of this place, really. I remember when coming here was actually worth the time and money being spent. Its...

This place is lovely and has enormous potential. Great atmosphere: cozy, quaint, friendly, and welcoming. Coffee is top-notch (you can even buy their small batch roasted beans) and baked goods are most often very tasty.

Would love to give it 5 stars, but these are the reasons I've docked it (for now): *In my experience there are no dark roast options. I'm not a fan of light/flowery roasts. Personal preference on this one. *Croissants are kinda hit or miss. That's a no-no with croissants, especially, in my book. *Prices are a tad high...which is understandable for such a nice small community business (there's not much else in the immediate Haddon Hill area other than the sister pizza joint). But I find myself just wanting to come here for the experience, not the coffee or baked goods...which is sorta problematic for a coffee shop with high prices.

Also also, I wish they had fresh bread more consistently/predictably! Wish...

No seating inside, plenty outside. The staff were either taking advantage of California''s new recreational use laws or the least qualified people to ever hold down a job. Only ordered 2 coffees and a scone. The guy asked what size coffee and when we said medium, he proceeded to ask if that was "an 8 oz. or 12". The "large" Americano was served in a small cappuccino cup and we had to stand at the counter trying to get someone to look our way long enough we could ask to get the scone (literally 2-3 minutes) after getting the 16 oz cup of coffee, you know, the medium 12 oz we wanted. It was quaint, and the pastries looked great, and I prefer locally owned/small coffee houses, but if anyone has ever wondered where they have all gone, just take a visit to this hole on the hill. They no doubt have a loyal base, but that is due to the fact they are the closest coffee shop near a slew...