Noah's Bagels — Restaurant in Oakland

I absolutely love Noah’s Bengals, and when I learned there was one down the street from I could wait to pick up a Nova Lox bagel that I’ve enjoyed at each and every location I’ve been to. However this location has changed that perception very quickly. The staff are good people, nice and friendly, and there are no complaints about the customer service. However I’m not sure what happens when it comes to the making of the food. When biting into the bengal, it was like biting into rubber, and took a serious effort to tear with every bite. The entire bengal was completely flat, ingredients were spars and placed in different parts of the bagel, hardly layered at all. Three tiny cucumbers clustered together on one side, some random cuts of an onion thrown together in the very center, and entire side of nothing but tomato and salmon. I don’t go out of my way to write reviews because I try not to complain about things. But this is honestly the worst bagel I’ve had, as if it was put together in the dark using whichever means were available, with whatever ingredients could be pulled together. Nothing against the staff working, just hope management/corporate can do a better job of making sure their training/services processes can deliver a better result to...

Today was a good day! I mentioned to the people that work there that we're fixing sandwiches today that in the past few days that I come there it was very messy in the back where the sandwiches are fixed there was a bagel on the floor that no one ever picked up it was underneath where all the bagels are on the rack there was about 2 Bagels left in the front viewing case where you purchase your bagels and they had no organization. My suggestion to the manager would be don't fire them get them better training because at the end of the day how it's running is falling on management. Jobs are too hard to come by nowadays so I would suggest first training them better getting some organization in a flow once they get the flow everything will run much better as far as the quality of the things I've purchased everything has been good but the service was very blah and it took a long time to get what I purchased but again today March 21st was a good day it happened so fast I was shocked they just need to be trained better I would love to speak with the manager one on one to say what I've observed and what could be done better cuz it's...

Normally I just love Noah's bagels! Especially the one in Walnut Creek. But the last two times I've been in there the person behind the cash register has been, well, let's just say they're in a perpetually bad mood. Not a big deal. Everybody has bad days. But the woman ordering before me mentioned that hers was burned the last time she came in there and so she asked that it not happened this time. They said they were having trouble with their toaster. I thought to myself well burned toast is burned toast. If you see it's burned you might want to make a change. But instead they blamed their equipment. Funnily enough, that's exactly what happened to me yesterday. I ordered an asiago cheese bagel with an egg and the picture I've attached is what I got. So, it's not going great. But with a few minor adjustments it can be back to being a really great...