Taco Bell — Restaurant in Oakland

AND THEY STILL DON'T ANSWER THE PHONE EVEN AT 8:00 P.M. ‼️

Update 2: "Paid $22 for a Taco Bell salad w/ extra beef, beans & cheese. Instead, they shorted me on everything just because they had a free nachos promo. Missing toppings AGAIN—only got a $12 refund. I have pics. Tired of fast food scams. @tacobell #FoodFraud #FastFoodFail #TacoBell #FoodScam #DoBetter #ShortChanged #CustomerRights #FastFoodProblems

Update 1: I ordered again 10 days later and they made the taco salad 🥗 good But it was during business hours

I ORDERED AFTER HOURS WITH DELIVERY ON A FRIDAY NIGHT WHEN THEIR DOORS ARE CLOSED AND NOBODY ANSWERS THE PHONE

And half of the basic included items were missing and half of the items that I added on were missing and the other half came in half quantity!

KATE AND ARUN AT DOORDASH APOLOGIZED AND REFUNDED THE ENTIRE ORDER AND GAVE AN EXTRA $5- SEE ATTACHED PICTURES -

And so today I have reduced to one star ⭐

I've been a customer for years-and I was spending over $30 consistently with over 20 for just a taco salad 🥗-loaded with a lot of stuff- On a Saturday night they gave me half cheese and they gave me half the meat and cheese on side items

AND ON THE SALAD THEY SKIPPED FIVE ADD-ONS THAT COST MONEY LIKE JALAPENOS AND TOMATOES AND EXTRA RICE AND EXTRA BEANS AND RED SAUCE AND EXTRA CHEESE

IN FACT THEY DIDN'T EVEN HAVE THE BASIC BEAMS THAT IT COMES WITH AND IT WAS LESS THAN HALF THE WEIGHT OF A USUAL SALAD I GET AND THAT'S BECAUSE THEY PUT LESS OF EVERYTHING THAT I DID PAY FOR LIKE STEAK AND BEEF AND THEY PUT LESS RICE DOES THE STANDARD AMOUNT ADD LESS LETTUCE 🥬

IT'S LIKE THE PEOPLE HAD A PROBLEM WITH THE CALORIE CONTENT AND THOUGHT IT HAD TO BE A CERTAIN CALORIE CONTENT BUT WOULD YOU PAY $7 EXTRA YOU'RE PAYING FOR EXTRA CALORIES AND EXTRA PROTEIN!

WHAT A DISAPPOINTMENT TO BE EATING DINNER AFTER MIDNIGHT SUPER HUNGRY-AND THE TACO BELL THAT YOU TRUST-THAT'S YOU SHOPPED WITH FOR OVER A DECADE

PERHAPS DECIDES THIS IS TIME TO DO COST-CUTTING MEASURES BECAUSE IT'S A SATURDAY NIGHT!

That's what it seems like... Or whoever works there decided that they were going to short everybody but why would they do that? Even the cheese in the little cup that comes with the chips and cheese... That little cardboard cup was only halfway full!

Is this a new way of making money in tough times? It's a good way of losing a regular customer!

I spent over a hundred with these people in the last month and I will not next month! And of course I've spent thousands over time because it's a local store.

I reported everything to DOORDASH and it has you take pictures within the app but it doesn't save those PICTURES. So I was not able to add them to their review system, or here-

But here is the two star review I put there as well (see...

I went this taco bell one day to see if they are hiring. A lady working in the front confirmed there was open positions and to apply online she gave me a card with information on it, this was around a week ago near Thursday or Friday. On Monday, yesterday I called and asked to speak to the hiring manager. The lady on the phone told me he won't be in until 3pm and to call in after 3pm . So when it turned 3:30pm I called in again and asked to talk to the hiring manager. She told me he was busy , I explained to her I had just called and the person on the phone told me to call in . So she passes the phone to him , the manager answers the phone in a rude tone of voice asking why I'm calling. I tell politely I called in monday morning to get ahold the hiring manager to see if he/or she has received n viewed my job application and was wonder when would be a good time for an interview. He tells me to come in at 5 pm. So when 5pm comes around, I get over to the location. I then ask the lady in front if I could speak to the hiring manager , she then tells me he's busy. I reply saying he told me to come in at 5. So she advise him that I'm in the fronting waiting for him. He then agrees that he understands. I wait in the front. He then comes out and greets me in Spanish. I explain to him in Spanish, I speak a little Spanish but I speak English well. And he then gives me a ignorant look then starts trying to communicate to me in really broken English. It sounded like he was talking about more subjects then he was meaning to speak. I just came in there to find out if he reviewed my application and when would be a good time for an interview. He then tells me he doesn't understand what is it that I'm saying. He also brings up reasons why he's not hiring regarding he wasn't trying to hire me. I started getting this rude attitude after he understood I didn't speak Spanish . Before he didn't know I'd rather speak English he was calm and collective. The few things that upset me was the looks he was giving me and tone of voice when speaking to someone who's looking for work. All because I spoke no Spanish. Another thing , I've worked at another taco bell in San Ramon,CA I have experience and was actually a really great worker and a fast one as well. I worked by a football stadium so I was dealing 100+ item orders. I left that store because loss of transportation. The manager there spoke Spanish but respected that we spoke English. But the manager at 3535 35th ave Oakland store is really disrespectful and...

Very dispicable people who work here ... who shamed the customer even the best of them are the worst to refuse service.... I Actually work for Taco Bell and they do not uphold our values and standards .... I do not who the manager is but when corporate here’s of this they will definitely know my side after I was refused a refill through the drive through directly after I finished my meal 15 min after closing ... instead of saying she typically doesn’t do this and complying just the one time not to mention other employees alow me to have refills knowing I work for the company and know we only charge for the cup I already purchased she continued to hold her line up for 15 minutes and ingnore my service and pending order of desert to call the authorities disputable if I wast a christian and fellow employee I’d have escalated the situation however it is not smart of these actions for any body’s safety and very misfortunate because the experience was damaging to the point where I’ll stear everyone clear of this location all because of this management and her pour leadership skills she displayed in front of her team she is a child unfit to lead pour quality services I’m sure she behind their low service numbers if you ever want a free refill come to the Bancroft Taco Bell window we got you and you...