Tipunan — Restaurant in Oakland

Over the past 1.5 years, I have consistently ordered from Tipunan, and my favorite dish remains the sinigang (beef rib version). The quality of the dish is exceptional, and its flavor is unparalleled. Initially, the saltiness was slightly excessive for my taste preferences. However, I recall an option on DoorDash that allowed customers to select between “less flavor” and “more flavor”, more flavor was where saltiness was added significantly. I do believe that the saltiness issue was addressed as per my previous feedback.

Another family favorite from Tipunan is their billo-bilo. The flavor is equally remarkable, making it a delightful treat, we can NEVER get sick of ordering that every single time.

My rating of 4 stars is primarily due to the challenges that I have faced in communicating with the restaurant to make adjustments to my orders. For instance, the cost of requesting in adding okra to the sinigang, requesting the cost for extra sauce, or simply by requesting the cost for additional eggs to the pork adobo prior to placing the order.

Unfortunately, there are no options to include these requests in the order preferences section on DoorDash. Despite these difficulties, I was able to connect with a representative on the phone tonight, although the process was somewhat challenging and tricky, I was still able to speak with someone.

I sincerely hope that the restaurant will prioritize with responding to customer inquiries and implementing a system that allows customers to submit requests for modifications to their orders via phone.

Regarding the service aspect, I believe that customer service encompasses all interactions with customers, regardless of the medium used. Therefore, I have placed 4 stars for service.

Overall, Tipunan remains the most authentic Filipino restaurant I have encountered in Oakland, and I am deeply appreciative of their...

to the owners: please be aware that the person answering the phone is rude and has no customer service skills. i called to report that the driver delivered the wrong food and made it seem that he opened a locker and picked up the food from Ben’s Fastfood and delivered it to me. Obviously I was upset and tried to clarify the situation. The guy told me that driver’s pick up food from different restaurants and he may have picked up the wrong one. So I asked him if i can order again and he said i can but he was already upset that i was upset. so i did order again and i called back thinking that he should just give me the original food that i ordered. He already upset and told me not to be rude and put the phone down. I called again and told him to listen coz i was being nice so that they would not have to make the same food again. he said that the driver took my order and accused me of being rude and told me to be professional when talking to him and told me that he won’t be taking any orders from me. I WILL NOT BE ORDERING HERE EVER AGAIN!!! he told me he was not the one making the food but i cancelled my second order coz god knows what he may do to my...

I recently had the pleasure of experiencing exceptional service at Tipunan. Not only is their cuisine absolutely delightful, but their commitment to customer satisfaction is unparalleled. We had a large catering order for an early morning event, and they graciously opened an hour early just to accommodate us-!

The party tray was beautifully arranged and the food was nothing short of spectacular, showcasing their dedication to Filipino quality and flavor. From the freshness of the ingredients to the exquisite presentation, it was evident that they take great pride in their craft. We ordered the Chicken BBQ Skewers, the Lumpia, and the Vegetarian Pancit, every tray filling our guests with absolute quality.

The staff was incredibly friendly and went above and beyond to ensure that our order was nothing short of PERFECT. Their willingness to be flexible and accommodating truly sets them apart from other establishments.

If you're looking for a restaurant that combines exceptional service with mouth-watering Filipino dishes, look no further than Tipunan. Highly recommended, and it gets the Oregano seal...