China buffet — Restaurant in Odessa

I used to love this place! Then the last time I asked for carry out the guy didn't write down my order, but said it'll be ready in ten minutes. So I showed up ten minutes and gave them my number like I always do. I talked to the lady at the desk. She said we never got your order, I'm sorry. I smiled and said it's alright. So she went to the back and had my order placed again. Beef and broccoli with crab rangoon. After she brought it out she apologized again and I still smiled and said it's alright, it happens and to have a good day. Thirty minutes after I got home I get a call from one of them off their cell phone to tell me my order was ready. I said I already picked it up and we ate it. He tried to tell me again that it was ready and I again told him that I already picked it up. That it was taken care of. He started yelling at me and told me I'm not allowed to show up without them calling first. I said I'm sorry and hung up mostly because my child was crying and needed me, also because I didn't feel like being harassed. That was back on the 2nd of sept. I called today to make an order and they are now refusing to serve me ever again. She said we can't serve you anymore. Why? What did I do wrong? I've ordered from there many times and never had a problem until the day he didn't write my order down. I'm just beside myself. I loved going there. I did nothing wrong. It was the employee that didn't write my order down's fault. It's his fault for calling me and harassing me. Because of HIM I'm not allowed to eat there anymore. I tried to explain what happened on the phone and she didn't want to hear it and hung up on me. I'm so mad that I'm near tears. You can't treat your customers this way! I loved it until just now. I'm hurt. I've always greeted them with a smile.

Guess they won't be getting our money anymore. I'll just go to another Chinese...

Went in at 11:45 and most everything was close to empty, I scraped what food I could from the buffet over the next 30 min. They finally started filling everything just before I left.

The waitress never touched an empty plate on my table or offered to refill my drink that had been empty for more than 15 minutes. This is all made worse by the fact the there were only a couple other people in the place.

This is all on top of the fact that while I stood at the door waiting to be seated, the waitress came out and took care of the carry out customer that came...

Great place, love the food, food is fresh and the place is clean. If it is cold , they will hook you up with fresh...🤗🤗🤗 Thanks for an enjoyable, relaxing atmosphere and delicious food at a great price 🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟 Ok so this app wont let me change this. Ppl they arent giving fresh they are recooking the old food. They need to be shut down. This is dangerous. My family will never eat here again. Bad chicken old old food the pic is the time before last. We gave this place three chances. Strike three with...