Austintown Ianazone's Pizza — Restaurant in Ohio

There are major issues at this location. I suspect management has changed, as everything has gone down hill over the past few months. There are staffing issues, which has hurt customer service and the quality of food has fallen off a cliff but the prices have gone up. The crust has completely changed, it looks and taste nothing like it used to even a short time ago. We've given them the benefit of the doubt twice, the food seemingly is getting worse though. Our last order was burnt to the point we had throw it out, $30 in pizza in the trash. We won't be back to this location, there's far too many other pizza options in Austintown to waste...

First pizza ordered was severely burnt at the bottom! When you order crispy chicken on a salad you expect crispy, not dry grilled. Dislike grilled that is why for two years I order crispy. That’s when you can find the chicken pieces their so small. Prefer the old frys. No delivery. Twice I tried calling in an order around 8:15 after work, once they were closed already and the second time they shut the fryers off already, but opened until nine? I feel the prices are higher. Disappointed, may just stick with what I replaced ianazones with when they closed. Closed by 6 on Sundays?? People I’m sure...

Ordered 4 sheets of pizza Christmas Eve to take to our family party..bit into one of the slices and pulled out a hair, then we were took the pizzas out of the box to put away and found on the bottom a fork with hair on it. My husband went to the shop and told them and they just said we will give you two free toppings the next time you order!! I couldn't believe she said that not even offer our money back!! He told her never will order again and she didn't care..as far as I'm concerned we did get toppings we...