Belleria Pizza & Italian Restaurant Poland — Restaurant in Ohio

Man, I've heard this place has been going down. Hill, but I did not think it was this bad. If it wasn't for the food still being somewhat good, I would have gave this one star. I ordered a salad for my lunch. I'm a delivery driver so I can eat as I work. But when I go to pick up my salad and drive away and go to eat, I noticed there's no silverware.... for my salad. So I called back not even to complain, just to let them know. Hey, you guys didn't give me silver. Ware, how am I supposed to eat a salad? And one of the girls had the audacity to say, well, we don't give that out unless you ask? I have to tell you guys to give silverware with food that you can't eat with hands?? And like didn't even apologize, either, just dated that fact. Are you guys really hurting that bad that you can't give out plastic silverware? That is...

I have been ordering from this location for several years, and the food is always good. I live roughly 10 minutes away from the location, and their delivery is always timely and efficient. Tonight when I placed my family's order for delivery, the young man said I live outside of the delivery radius. I asked what the radius is, they said 10 minutes. I asked why they always delivered to me before, and he said that they shouldn't have. I said that their inconsistencies are bad business, and I order from their alot. He said sorry, we can't help you. I will utilize the Struthers location moving forward. They're further away, but will deliver. Poland Belleria lost a great, good tipping customer today;...

I had been ordering at least once a week from this location. They made an error in my order two weeks in a row. I sent the order back both times. The first time, I had no problems. The second time, I got the new salad and received a phone call about 15 minutes later and was yelled at for sending it back. That is terrible manners in my opinion. Especially toward a...